Manager

Jay Nolan Community Services•Los Angeles, CA

13d•$75,000 - $78,000•Hybrid

About The Position

Jay Nolan Community Services is seeking an experienced Adaptive Skills Manager to lead a growing program that empowers neurodiverse individuals to achieve greater independence and reach their full potential. The manager oversees daily program operations, develops and supports supervisors, fosters community partnerships, ensures compliance with funding requirements, and helps drive program growth. The position involves leading and coaching supervisors, overseeing documentation and administrative processes, coordinating referrals and intake, maintaining relationships with participants, families, funding agencies, and community organizations, and identifying opportunities for service development and expansion. The role is based in Los Angeles, California, on a hybrid salary schedule. English is required; Spanish is preferred.

Requirements

Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
At least five years of program management experience in the human services field.
Strong leadership, supervision, coaching, and team development skills.
Excellent organizational, communication, and problem-solving abilities.
Ability to manage multiple priorities while maintaining attention to detail.
Experience overseeing payroll, billing, budgets, and administrative operations.
Knowledge of Regional Center systems, service delivery requirements, and applicable regulations affecting services for neurodiverse individuals.
English language proficiency.

Nice To Haves

Master's degree.
Experience supporting neurodiverse individuals.
Experience working with Regional Centers, funding sources, and Adaptive Skills programs.
Bilingual English and Spanish.

Responsibilities

Provide leadership, training, coaching, and ongoing support to supervisors to ensure quality service delivery and regulatory compliance.
Review and approve reports, documentation, and program records before submission to Regional Centers and other funding sources.
Oversee payroll processes and approve employee mileage reimbursements.
Manage program caseload coverage during supervisor absences to ensure continuity of services.
Coordinate referrals, oversee intake processes, and ensure timely follow-up with prospective participants and families.
Participate in leadership, management, and team meetings, contributing to strategic planning and program development.
Conduct regular one-on-one meetings with supervisors and administrative staff to support professional growth, address challenges, and promote team success.
Plan and coordinate community events that engage stakeholders, increase program visibility, and strengthen community relationships.
Build and maintain positive relationships with neurodiverse individuals, families, funding agencies, and community organizations.
Monitor authorizations, billing, and funding requirements to ensure timely reimbursement and program compliance.
Identify and evaluate opportunities for new service offerings, program expansion, and community partnerships.
Ensure program operations align with organizational policies, funding requirements, and applicable regulations.