Nevada Cares Campus - Swing Shift Activities Coordinator

Volunteers of America Northern California & Northern Nevada, Inc.•Reno, NV
•Onsite

About The Position

VOA Northern California & Northern Nevada is hiring a full-time Activities Coordinator for the Nevada Cares Campus, an emergency shelter in Reno serving up to 600 adults and couples experiencing homelessness. The coordinator works with shelter participants and Permanent Supportive Housing tenants to develop and coordinate activities and events that promote engagement, skill-building, wellness, and community. Activities may include creative arts, recreation, life skills, wellness sessions, and personal finance. The role partners with outside organizations, volunteers, Washoe County campus staff, and the activities team. It includes assessing participant interests, maintaining activity calendars and records, tracking participation, overseeing event spaces and supplies, and supporting campus staff training and operations. The position is scheduled for swing shift, 2:30 p.m.–11:00 p.m., Saturday through Wednesday, with a 30-minute lunch; Thursday and Friday are off. Pay is $21.74 per hour.

Requirements

  • High school diploma.
  • Demonstrated experience and proficiency with digital tools, such as Microsoft Office, Slack, and Zoom.
  • Experience with data analysis and event coordination.
  • Ability to communicate and comprehend oral and written information, including across multiple communication platforms.
  • General knowledge of issues and challenges related to homelessness and their relevance to coordinating programs and events.
  • Ability to use a range of interventions with participants who have varying needs and levels of functioning.
  • Flexibility to work irregular hours and ability to work as part of small- to mid-size teams.
  • CPR, First Aid, and other required training modules within 90 days of employment, with recertification as necessary.
  • Valid Nevada driver’s license, reliable vehicle, and ability to meet the organization’s insurance carrier guidelines.
  • Must undergo a criminal background check.
  • Computer proficiency, oral and written communication skills, organizational skills, analytical and decision-making ability, and ability to de-escalate crises and assist residents and staff in emergencies.
  • Ability to lift and move up to 25 pounds and safely maneuver the weight distribution of a client in an emergency.
  • Ability to stand, walk, bend, stoop, and sit frequently, and climb stairs as needed.

Nice To Haves

  • Bachelor’s degree in social work or a related field.
  • Three or more years of coordinator experience.

Responsibilities

  • Develop, coordinate, and sometimes lead person-centered activities focused on creative arts, recreation, life skills, wellness, and personal finance.
  • Monitor participant engagement and track activity performance using data-gathering practices.
  • Serve as a point of contact for outside organizations, volunteers, and Washoe County campus staff.
  • Conduct initial surveys of participants’ needs and interests to tailor activities and events.
  • Coordinate the monthly activities and events calendar with other Activities Coordinators.
  • Participate in monthly Participant Advisory Board meetings.
  • Maintain accurate activity information using data-tracking systems, including Microsoft Excel, and enter participant activity information into HMIS.
  • Coordinate special events, such as holiday and sports events.
  • Oversee event and activity spaces through direct supervision.
  • Maintain an inventory of event and activity supplies and provide monthly readouts.
  • Answer client questions and communicate clearly and thoroughly while maintaining a professional, personable demeanor and demonstrating agency core values.
  • Maintain activity and event information in a collaboration hub, such as Slack or Teams.
  • Recommend quality improvements to the campus Director and Assistant Director.
  • Provide coverage for Shelter Supervisors in assigned areas when necessary.
  • Assist campus leadership with department orientation and training for new employees.
  • Help develop training modules that orient campus staff to the activities and events mission.
  • Maintain working knowledge of campus operations, including fire, safety, and health standards.
  • Keep up with trends and develop relevant activities that address diverse needs, use technology, foster well-being, and adapt to changing demographics.
  • Continue developing technical and interpersonal skills; attend staff meetings and assigned training and complete required certifications.

Benefits

  • Paid holidays
  • Vacation
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
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