ACT Case Manager - Hennepin County

Mental Health Resources•Minneapolis, MN

6d•Onsite

About The Position

The Assertive Community Treatment (ACT) Case Manager works as part of a team providing community-based services and support to individuals significantly affected by mental illness who might otherwise require institutional care. The role supports stability, helps prevent hospitalization, and focuses on recovery so individuals can work toward living as independently as possible in the community. The team shares responsibility for delivering the services and supports needed to advance each person’s recovery goals. The position is based in Minneapolis, Minnesota. A four-day work week option is available, and the schedule is primarily Monday through Friday during daytime hours. The employer is seeking candidates who speak Spanish, Hmong, or Somali; a $1,000 salary bonus may be available for passing a language proficiency exam.

Requirements

Bachelor’s degree in social work, psychology, or a related human services field.
Two years of case management experience, including at least one year of community-based mental health experience with adults recovering from mental illness, or an equivalent combination of experience and training.

Nice To Haves

Spanish, Hmong, or Somali language ability; a $1,000 salary bonus may be available for passing the language proficiency exam.

Responsibilities

Work collaboratively with the ACT team and each individual to develop an Individual Treatment Plan that supports living as independently as possible in the community.
Provide or coordinate skill development and support in areas such as budgeting, housing, transportation, hygiene appointments, relationship building, symptom management, medication administration, and obtaining or maintaining benefits.
Monitor each individual’s medication adherence plan, assist with carrying it out, evaluate its adequacy, report problems, and recommend modifications as needed.
At the individual’s request, collaborate with and educate significant others and family members who wish to support the person’s recovery.
Advocate for individuals’ rights and privacy and ensure they understand complaint and grievance procedures.
Treat individuals with dignity and respect and provide services respectful of age, gender, and culture.
Communicate changes in an individual’s status or needs promptly to the team to support continuity of care.
Ensure services are delivered as developed by the individual and team and documented in the Individual Treatment Plan.
Provide coverage for team members during illness or crisis to maintain continuity of care.
Participate in scheduled staff meetings and trainings unless excused by the immediate supervisor.
Protect individual confidentiality and privacy in accordance with MHR policies and procedures.
Complete MHR documentation on time and in accordance with policies and procedures.
Follow mandated civil commitment procedures and processes and submit required information within legal timelines.
Meet MHR productivity standards, including those for assertive outreach, caseload, face-to-face contact, contact frequency, on-call duties, shift leadership, and PM duties, as outlined by the Team Leader.
Maintain up-to-date client charts, including releases of information, profile information, status changes, and contacts.

Benefits

Up to 8 hours of clinical supervision per month toward LICSW, LCSW, LPC, and LPCC licensure.
Intensive two-week initial orientation and ongoing in-house training.
Mentors for new case managers.
iPhone, laptop computer, and Wi-Fi provided for community-based staff.
Health insurance, including family health coverage, with employee costs described as among the top 6% of most affordable health care options.
Competitive dental insurance.
Automatic enrollment in a retirement plan after one year, with a 3% employer contribution.
Nine paid holidays.
18 days of accrued paid time off during the first year.
Annual merit-based salary increase.
Potential $1,000 salary bonus for passing a language proficiency exam.