ACT Case Manager - Hennepin County

Mental Health Resources•Minneapolis, MN

6d•$58,656 - $66,456•Onsite

About The Position

The Assertive Community Treatment (ACT) Case Manager works as part of a team that provides community-based services and supports to people significantly affected by mental illness who might otherwise require institutional care. ACT functions as a “hospital without walls,” helping people stabilize their conditions, prevent hospitalization, and pursue recovery. The Case Manager collaborates with each person and the team to develop and deliver an individualized plan of services and supports that promotes living as independently as possible in the community. The role includes maintaining continuity of care, protecting client rights and confidentiality, completing documentation, and meeting team productivity standards. The position is located in Minneapolis, Minnesota, and a four-day work week option is available; the schedule is primarily Monday through Friday during daytime hours.

Requirements

Bachelor’s degree in social work, psychology, or a related human services field.
Two years of case management experience, including at least one year of community-based mental health experience with adults recovering from mental illness, or an equivalent combination of experience and training.

Nice To Haves

Spanish, Hmong, or Somali language proficiency; a $1,000 salary bonus may be available upon passing the language proficiency exam.

Responsibilities

Work with the team and each individual to develop and carry out an Individual Treatment Plan that supports independent community living.
Assist with skill development in areas such as budgeting, housing, transportation, hygiene appointments, relationship building, symptom management, medication administration, and obtaining or maintaining benefits.
Monitor awareness of each person’s medication adherence plan, support implementation, evaluate whether the plan is adequate, report problems, and recommend modifications as needed.
At the individual’s request, collaborate with and educate significant others and family members who wish to support the person’s recovery.
Advocate for client rights and privacy, and ensure individuals understand complaint and grievance procedures.
Treat individuals with dignity and respect, providing services respectful of age, gender, and culture.
Promptly communicate changes in an individual’s status or needs to the team to support continuity of care.
Provide coverage for team members during illness or crisis to maintain continuity of care.
Participate in scheduled staff meetings and trainings unless excused by the immediate supervisor.
Protect individual confidentiality and privacy in accordance with MHR policies and procedures.
Complete MHR documentation on time and according to policies and procedures.
Follow mandated civil commitment procedures and submit required information within legal timelines.
Meet MHR productivity standards, including standards related to assertive outreach, caseload, face-to-face contact, contact frequency, on-call duties, shift leader duties, and PM.
Maintain accurate and up-to-date client charts, including releases of information, profile information, status changes, and contacts.

Benefits

Potential $1,000 salary bonus for passing a Spanish, Hmong, or Somali language proficiency exam.
Up to 8 hours of clinical supervision per month toward LICSW, LCSW, LPC, and LPCC licensure.
Two-week initial orientation program and ongoing in-house training.
Mentors for new case managers.
iPhone, laptop computer, and Wi-Fi provided for community-based staff.
Health insurance, including family coverage, with employee costs described as among the most affordable options.
Competitive dental insurance.
Automatic enrollment in a retirement plan after one year, with a 3% employer contribution.
Nine paid holidays and 18 days of accrued PTO during the first year.
Annual merit-based salary increase.