Accounts Receivables Manager

Pico•New York City, NY

6d•Hybrid

About The Position

The Accounts Receivables Manager is a key member of Pico’s global accounting and finance organization and leads the end-to-end accounts receivable function. The role oversees customer invoicing, cash application, collections, account reconciliations, credit and dispute management, and period-end reporting, while maintaining internal controls and providing accurate, timely financial information. This highly visible position partners with Sales, Account Management, Legal, FP&A, Treasury, Tax, Billing Operations, and other stakeholders to improve working capital, resolve customer account issues, and support a scalable order-to-cash process. The role also leads and develops accounts receivable team members and identifies process improvements, automation opportunities, and scalable workflows. The position is hybrid, with weekly office time and flexibility to work from home. Occasional travel may occur but is not expected to be regular or frequent. The role may require whatever hours are necessary to perform its responsibilities across jurisdictions and geographies, including EMEA, the USA, and APAC.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
At least 5 years of relevant experience in accounts receivable, credit and collections, billing, or a related finance function, including management or supervisory experience.
Strong knowledge of accounts receivable operations, customer invoicing, cash application, collections strategy, reconciliations, dispute resolution, month-end close, and internal controls.
Advanced proficiency in Excel and the Microsoft Office suite.
Strong leadership, coaching, organizational, and project management skills, with the ability to balance strategic priorities and hands-on execution.
Excellent written and verbal communication skills, including the ability to work effectively with customers, senior leaders, and cross-functional teams.
High degree of accuracy, integrity, ownership, and professional judgment, with the ability to meet critical business deadlines in a growing environment.

Nice To Haves

CPA or equivalent professional accounting certification.
Experience with Oracle, Salesforce, or comparable ERP and customer relationship management systems.
Experience operating in a multi-entity, multi-currency, or international environment.

Responsibilities

Lead and manage daily accounts receivable operations, including billing, cash application, collections, customer account maintenance, credit balances, refunds, AR reporting, and dispute resolution.
Own the monthly, quarterly, and year-end accounts receivable close process, including preparation and review of journal entries, subledger-to-general-ledger reconciliations, aging analyses, allowance considerations, and management reporting.
Monitor receivables aging, collection performance, unapplied cash, disputed invoices, and past-due balances; establish follow-up plans and escalate material risks as appropriate.
Develop and maintain collection strategies, customer communication standards, and account prioritization practices that support cash flow while preserving constructive customer relationships.
Maintain and strengthen policies, procedures, process documentation, and internal controls across the accounts receivable cycle, including compliance with applicable accounting standards and company requirements.
Prepare and present accounts receivable metrics and management reporting, including aging trends, collection status, DSO, cash application performance, entity-level receivables, and risk areas.
Serve as the primary accounts receivable contact for internal and external audits; prepare supporting schedules and respond to audit requests in a timely manner.
Lead, coach, and develop accounts receivable team members; set priorities, assign work, review outputs, and promote accountability and collaboration.
Collaborate with Sales, Account Management, FP&A, Treasury, Tax, Legal, and Billing Operations to resolve billing and collection issues and support accurate reporting.
Identify and implement process improvements, automation opportunities, and scalable workflows to improve billing efficiency, collections effectiveness, cash visibility, and control compliance.
Contribute to ad hoc projects and broader initiatives across the global accounting and finance organization.