Accounts Receivables Manager
About The Position
The Accounts Receivables Manager is a key member of Pico’s global accounting and finance organization and leads the end-to-end accounts receivable function. The role oversees customer invoicing, cash application, collections, account reconciliations, credit and dispute management, and period-end reporting while maintaining strong internal controls and delivering accurate, timely financial information. The role partners with Sales, Account Management, Legal, FP&A, Treasury, Tax, Billing Operations, and other stakeholders to improve working capital, resolve customer account issues, and support a scalable order-to-cash process. It combines operational expertise with hands-on leadership, sound judgment, a customer-focused approach, and a commitment to continuous improvement and automation. This is a hybrid position with weekly time in the office and flexibility to work from home. Travel may be required occasionally but is not expected to be regular or frequent. The role may require working whatever hours are necessary to perform its responsibilities across multiple jurisdictions and geographies, including EMEA, the USA, and APAC.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is required.
- At least 5 years of relevant experience in accounts receivable, credit and collections, billing, or a related finance function, including management or supervisory experience.
- Strong knowledge of accounts receivable operations, customer invoicing, cash application, collections strategy, reconciliations, dispute resolution, month-end close, and internal controls.
- Advanced proficiency in Excel and the Microsoft Office suite.
- Strong leadership, coaching, organizational, and project management skills, with the ability to balance strategic priorities and hands-on execution.
- Excellent written and verbal communication skills, including the ability to work effectively with customers, senior leaders, and cross-functional teams.
- High degree of accuracy, integrity, ownership, and professional judgment, with the ability to meet critical business deadlines in a growing environment.
- Ability to work the hours necessary to perform the role across multiple jurisdictions and geographies, including EMEA, the USA, and APAC.
Nice To Haves
- CPA or equivalent professional accounting certification.
- Experience with Oracle, Salesforce, or comparable ERP and customer relationship management systems.
- Experience operating in a multi-entity, multi-currency, or international environment.
Responsibilities
- Lead daily accounts receivable operations, including billing, cash application, collections, customer account maintenance, credit balances, refunds, AR reporting, and dispute resolution.
- Own monthly, quarterly, and year-end accounts receivable close, including journal entries, subledger-to-general-ledger reconciliations, aging analyses, allowance considerations, and management reporting.
- Monitor receivables aging, collection performance, unapplied cash, disputed invoices, and past-due balances; establish follow-up plans and escalate material risks.
- Develop and maintain collection strategies, customer communication standards, and account prioritization practices that support cash flow and constructive customer relationships.
- Maintain and strengthen policies, procedures, process documentation, and internal controls across the accounts receivable cycle, including compliance with applicable accounting standards and company requirements.
- Prepare and present accounts receivable metrics and management reporting, including aging trends, collection status, DSO, cash application performance, entity-level receivables, and risk areas.
- Serve as the primary accounts receivable contact for internal and external audits; prepare supporting schedules and respond to audit requests.
- Lead, coach, and develop accounts receivable team members; set priorities, assign work, review outputs, and promote accountability and collaboration.
- Collaborate with Sales, Account Management, FP&A, Treasury, Tax, Legal, and Billing Operations to resolve billing and collection issues and support accurate reporting.
- Identify and implement process improvements, automation opportunities, and scalable workflows to improve billing efficiency, collections effectiveness, cash visibility, and control compliance.
- Contribute to ad hoc projects and broader initiatives across the global accounting and finance organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
