Sr Manager, Accounts Receivables

MC Test Service Inc•Melbourne, FL

6d•Onsite

About The Position

The Senior Manager, Accounts Receivable provides strategic and operational leadership for the Accounts Receivable function, with responsibility for driving cash collection performance, receivables management, customer account resolution, financial controls, and overall AR effectiveness. This role establishes AR strategies, standards, and performance expectations while ensuring accurate and timely execution of invoicing, collections, cash application, account reconciliation, and related financial activities. Working closely with Finance, Treasury, Program Management, Sales, site leadership, and other cross-functional partners, the Senior Manager monitors receivables exposure, identifies financial and customer risk, drives resolution of complex account issues, and develops scalable processes that strengthen cash flow, internal controls, customer experience, and organizational performance.

Requirements

Bachelor’s degree in Accounting, Finance, or related field preferred, or equivalent combination of education and experience.
Minimum of eight (8) years of progressive Accounts Receivable, credit and collections, or related finance experience.
Minimum of three (3) years of management experience leading Accounts Receivable, collections, credit, or related finance teams.
Demonstrated experience leading complex or high-volume AR operations within a multi-site or similarly complex organization.
Strong experience managing AR aging, collections performance, DSO, cash application, reconciliations, disputes, and customer financial risk.
Experience developing and implementing AR policies, collection strategies, internal controls, performance metrics, and standardized processes.
Experience with ERP and financial systems and implementing process automation or system improvements within Accounts Receivable.
Experience supporting SOX compliance, financial audits, month-end close, reconciliations, and related financial controls.
Advanced analytical thinking to review AR aging, cash flow trends, and financial data, and identify risks or discrepancies.
Strong attention to detail when reviewing invoices, reconciliations, and team output for accuracy and compliance.
Ability to manage multiple priorities, deadlines, and escalations in a fast-paced, deadline-driven environment.
Application of accounting principles, internal controls, and company policies to ensure accurate and compliant processes.
Problem-solving and decision-making to resolve complex billing issues and support collections strategies.
Leadership focus to coach, guide, and hold team members accountable for performance and results.
Effective communication and collaboration across cross-functional teams and with external customers.
Discretion and sound judgment when handling sensitive financial and customer information.

Nice To Haves

Manufacturing, Electronics Manufacturing Services (EMS), contract manufacturing, or similar business-to-business environment experience preferred.

Responsibilities

Provide overall leadership and direction for Accounts Receivable operations, including invoicing, collections, cash application, account reconciliation, dispute resolution, and customer account management.
Develop and execute AR and collections strategies that improve cash flow, reduce past-due receivables, manage Days Sales Outstanding (DSO), and strengthen working capital performance.
Establish and maintain AR policies, procedures, controls, escalation protocols, and performance standards to ensure consistent execution across the organization.
Monitor AR aging, collection performance, customer payment trends, credit exposure, disputes, and other key indicators to identify financial risk and drive corrective action.
Lead resolution of significant or complex customer account issues, collection escalations, payment disputes, and delinquent receivables in partnership with business and customer stakeholders.
Provide leadership with regular reporting, analysis, and insights regarding AR performance, cash collections, aging trends, customer risk, forecasts, and areas requiring action.
Partner with Treasury and Finance to support cash forecasting, working capital planning, month-end and quarter-end close activities, reconciliations, and financial reporting requirements.
Collaborate with Program Management, Sales, site leadership, and other business functions to resolve systemic billing, contractual, customer, or operational issues affecting receivables and cash collection.
Ensure compliance with SOX, internal controls, accounting policies, audit requirements, and applicable financial procedures while maintaining appropriate documentation and audit readiness.
Drive standardization, automation, system optimization, and continuous improvement initiatives that improve AR accuracy, efficiency, scalability, controls, and customer experience.
Establish and monitor AR performance metrics, service levels, and operating rhythms and hold the organization accountable for performance against established objectives.
Assess organizational capability, staffing, workload, systems, and process requirements and develop the AR function to support current and future business needs.
Provide leadership across multiple functions, departments, or operational areas to achieve strategic business objectives.
Translate organizational strategies into actionable plans and measurable results.
Develop leadership capability through mentoring, coaching, and succession planning for managers and emerging leaders.
Drive organizational effectiveness through process optimization, resource planning, and change management initiatives.