Accounts Receivable Representative

Escalade • Evansville, IN

1d • Onsite

About The Position

The Accounts Receivable Representative manages and collects outstanding accounts receivable, resolves customer billing issues, and works to reduce accounts receivable. The role involves researching and resolving account-specific matters in accordance with accounts receivable goals and metrics, making outbound collection calls while maintaining customer relationships, and coordinating with internal partners and external customers to resolve disputes and complaints. The representative also compiles account information for refunds, write-offs, credit memos, and adjustments. Other duties may be assigned.

Requirements

• High school diploma.
• Working knowledge of basic accounting principles.
• Superior organizational skills and ability to multitask.
• Ability to remain focused and on task in a fast-paced environment.
• Problem-solving skills and attention to detail.
• Ability to manage time effectively and adapt quickly to changing priorities.
• Ability to handle difficult customers with diplomacy and tact.
• Strong computer and keyboard skills.
• Effective listening and phone skills.

Nice To Haves

• Two or more years of collections experience.

Responsibilities

• Research and resolve account-specific issues in accordance with accounts receivable goals and metrics.
• Make outbound collection calls professionally while maintaining and improving customer relationships.
• Research and resolve customer disputes and complaints.
• Follow up with internal team partners and external customers to ensure resolution.
• Process and compile account information for refunds, write-offs, credit memos, and adjustments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED