Accounts Receivable Collections

Surya Carpet•White, GA

About The Position

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.

Requirements

5+ years of experience with a track record of taking increased responsibility.
Advanced skills in Microsoft Excel and Word.
Knowledge of accounts receivable, credit, collections and cash application attributed to 3+ years of related work experience.
Strong problem solving skills (analytical)
Willing to roll up your sleeves and dig into the details.
Able to wear different hats and work collaboratively with co-workers.
Ability to manage a broad range of activities and juggle multiple tasks.
Good follow-up skills
Good verbal and written communication skills.
Well-developed interpersonal and organizational skills and go-getter attitude
Demonstrates a desire to learn and assume responsibility.
Strong commitment to the job and the organization.
Flexibility to work extra hours when needed.
Punctual and dependable.
3+ yrs. Customer service experience required
3+ yrs. Collection experience preferred

Nice To Haves

B2B experience preferred
3+ yrs. Collection experience preferred

Responsibilities

Responsible for all customer contact will be professional and timely.
Follow up, keep track of commitments, and follow through on what is committed to customers.
Collection duties and responsibilities
Responsible for timely collecting of past due balances of business-to-business accounts
Inform customers of past due balances by various means including telephone calls, emails and mailings
Process inquiries from customers on outstanding invoices
Research discrepancies and reconcile customer accounts
Resolve billing and short- or over-payment discrepancies
Provide copies of invoices to customers as requested
Analyze risk exposure based upon customer payment patterns, credit sources and by performing financial analysis
Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
Process credits and adjustments as approved by management
Prepare weekly report of collections calls and present to manager