Accounts Receivable Collections Specialist

Total Safety•Deer Park, TX

4d•Onsite

About The Position

The Accounts Receivable Collections Specialist is responsible for creating accurate and timely invoices, managing customer accounts, and ensuring timely payments. This role involves effective communication with internal and external customers, resolving inquiries, and maintaining detailed records. The specialist will also focus on reducing Days-Sales-Outstanding and Average Days to Pay, processing adjustments, and contributing to process improvements. Confidentiality of financial information is paramount.

Requirements

Bachelor’s degree in accounting or equivalent accounting or related experience
Advanced knowledge of Microsoft Office (emphasis on Excel)
Experience on Kinetic/Epicor or ability to learn unique systems quickly
Strong initiative and ability to manage multiple projects and follow through
Excellent communication skills
Ability to complete projects timely and accurately critical
Must be detail oriented with strong organizational and analytical skills
Skill to work well with internal and external customers in fast paced, dynamic environment
Must pass drug/alcohol and background check
Ability to analyze data, determine root cause, and resolution
Effective verbal and written English communication
Attention to detail and high level of accuracy
Organization and time management
Confidentiality concerning financial information
Process documentation and improvement
Informing others, effective reporting skills
Effective creation and application of workplace organization methodologies

Responsibilities

Create accurate and timely invoices and distribute to customers
Correct set-up of new customer accounts
Communicate effectively with all levels of departments to resolve invoice and account issues
Investigate and resolve customer inquiries
Accurately input web portal invoices where necessary
Identify and correct EDI Acknowledgement errors
Follow up on collection dates, resolve customer issues quickly
Reduce Days-Sales-Outstanding and Average Days to Pay
Reconciliation of customer accounts
Monitor customer account details for non-payments and delayed payments
Process adjustments, write offs, offsets, and refund requests
Develop, maintain, and distribute ad-hoc reports as needed
Process documentation and improvement
Coordinate with internal team on variances, discrepancies, and new recommendations
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Protect organization’s value by keeping information confidential.
Update job knowledge by participating in educational opportunities
Assist with projects as needed and perform other related duties as required