Accounts Receivable Collections Specialist

AdvancedPCB • Aurora, CO

15h • $26 - $30 • Hybrid

About The Position

An Accounts Receivable (A/R) Collections Specialist focuses on managing incoming payments, following up on overdue accounts, and maintaining healthy cash flow for a business. This role plays a critical part in supporting the organization’s financial stability and ensuring consistent revenue collection. The AR Collections Specialist is responsible for monitoring customer accounts, ensuring timely payment of invoices, and resolving billing issues in a professional and efficient manner. This role works closely with customers and internal teams to reduce outstanding balances, improve collection cycles, and minimize financial risk to the organization. The ideal candidate demonstrates strong analytical skills, attention to detail, and the ability to maintain positive customer relationships while enforcing company policies.

Requirements

• Bachelor’s degree in accounting, Finance, or a related field (or equivalent professional experience)
• 1–3+ years of experience in accounts receivable or collections, preferably within a fast-paced or high-volume environment
• Strong communication and negotiation skills, with the ability to effectively engage with customers and internal stakeholders
• High attention to detail and strong organizational abilities, with the capacity to manage multiple accounts simultaneously
• Proficiency in accounting software (e.g., Sage, QuickBooks, SAP, or similar systems), including data entry, reporting, and account reconciliation
• Ability to handle difficult conversations professionally while maintaining composure and a solutions-oriented mindset
• Basic understanding of accounting principles, including accounts receivable processes and general ledger impact
• Candidates must be a U.S. citizen, lawful permanent resident (green card holder), or a protected individual as defined by 8 U.S.C. 1324b(a)(3).
• Candidates must be eligible to obtain any required authorizations from the U.S. Department of State.
• Applicants must be able to successfully pass a background check.

Nice To Haves

• Experience in B2B collections, with an understanding of commercial credit practices and customer account management
• Familiarity with ERP systems and integrated financial platforms used for tracking and reporting receivables
• Knowledge of relevant financial regulations and compliance standards, including best practices for collections and documentation

Responsibilities

• Monitor accounts to identify overdue payments and high-risk accounts, utilizing reporting tools and aging schedules to prioritize collection efforts
• Contact customers via phone, email, or written correspondence to collect outstanding balances while maintaining a professional and customer-focused approach
• Negotiate payment plans and settlements when necessary, ensuring alignment with company policies and financial objectives
• Investigate and resolve billing discrepancies or disputes by collaborating with internal departments and reviewing account details thoroughly
• Maintain accurate records of collection activities and customer interactions within the company’s systems to ensure proper documentation and audit readiness
• Prepare aging reports and provide regular updates to management on collection status, trends, and potential risks
• Collaborate with sales, customer service, and accounting teams to resolve account issues and improve overall customer satisfaction
• Ensure compliance with company policies and relevant regulations governing collections and financial practices
• Recommend accounts for escalation or write-off when appropriate, based on established criteria and management guidance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level