Accounts Receivable Collections Specialist
About The Position
The Accounts Receivable Collections Specialist contributes to Thornton Tomasetti’s Client Services Group by following up on outstanding project receivables for specified offices and/or practice areas. The role involves working with project managers and communicating with clients, using the Dynamics 365 Finance and Operations system. Its goal is to deliver accurate and timely work and help establish a center of excellence within the Client Services Group. The company supports development of the team’s accounts receivable knowledge in the engineering industry. The specialist works with colleagues locally and internationally and can use the firm’s mentoring platform to connect with and learn from others.
Requirements
- Experience in a collections role or similar position.
- Ability to work independently and demonstrate strong self-motivation and accountability.
- Excellent verbal and written communication skills.
- Advanced proficiency in Microsoft Excel.
- Minimum 3 years of related experience.
- College degree or college credits in finance or accounting.
Responsibilities
- Contact clients by telephone and email to inquire about outstanding accounts receivable, including duplicate payments and skipped invoices.
- Collaborate with project managers and the client services team to resolve issues delaying payments.
- Research misapplied or unapplied client payments.
- Record comments about outstanding balance status in the accounts receivable system.
- Generate monthly aging reports for monthly accounts receivable status meetings.
- Generate and distribute monthly statements and payment reminders to clients.
- Generate and distribute collection letters to clients at project managers’ request.
- Respond to client requests for copies of open invoices, W-9 forms, and other documentation.
- Maintain organized files and documentation for internal and audit inquiries.
Benefits
- Medical, dental, vision, life, AD&D, disability, and other voluntary benefits, depending on employment status.
- Flexible Spending Accounts for medical and childcare.
- Paid time off.
- Family leave for new parents.
- Volunteer time.
- Tuition reimbursement.
- Commuter transit benefits where available.
- 401(k) retirement savings with company matching on employee contributions and/or qualified student loan repayments.
- Fitness reimbursement.
- Wellness, diversity and inclusion, and employee resource programs and initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
