Accounts Receivable/Billing Specialist

RMS Energy • Charlotte, NC

17h

About The Position

The Accounts Receivable/Billing Specialist supports customer billing and accounts receivable activities for multiple affiliated companies and legal entities. The role prepares accurate invoices, applies customer payments, monitors aging, follows up on past-due balances, resolves account discrepancies, and maintains complete customer and billing records. It works closely with project managers, operations, customers, and the finance team to support timely billing, effective collections, accurate cash application, and consistent accounts receivable processes in a fast-paced, project-driven environment.

Requirements

• Associate degree in accounting, finance, business administration, or a related field preferred; equivalent relevant experience may be considered.
• 3–5 years of experience in accounts receivable, customer billing, cash application, or collections.
• Proficiency with Microsoft Excel and accounts receivable reporting.
• Experience working with an ERP system such as Acumatica or similar accounts receivable and billing software.
• Ability to manage billing and collection priorities across multiple companies or legal entities in a fast-paced, deadline-driven environment.
• Professional written and verbal communication skills, sound judgment, and a strong customer-service mindset.
• Strong attention to detail, organization, follow-through, and time-management skills.

Nice To Haves

• Multi-company or multi-entity experience.
• Experience with project-based, contract, progress, or construction billing.
• Experience with Acumatica or similar software in a multi-entity environment.

Responsibilities

• Prepare, review, and issue customer invoices for the appropriate company or legal entity according to contract terms, rate schedules, purchase orders, and company procedures.
• Verify billing information and supporting documents, including time records, job cost reports, work orders, approved change orders, and customer-required forms.
• Coordinate with project managers, operations, and internal teams to obtain missing information, validate billing details, and resolve discrepancies before invoices are issued.
• Submit invoices through customer portals, email, or other required methods and confirm receipt when necessary.
• Process billing adjustments, credits, rebills, and corrections for the appropriate company and customer account.
• Maintain customer master data, billing contacts, payment terms, tax documentation, and entity-specific records in the ERP system.
• Apply customer payments accurately and promptly to the correct company, invoice, and customer account, including checks, ACH, wire, and electronic payments.
• Research and resolve unapplied cash, short payments, overpayments, duplicate payments, deductions, and other payment discrepancies.
• Monitor accounts receivable aging by company and customer, prioritizing follow-up on past-due balances.
• Contact customers about outstanding invoices, payment status, remittance details, and account discrepancies while maintaining professional relationships.
• Document collection activity, customer commitments, disputed items, and follow-up dates in accordance with company procedures.
• Escalate significant past-due balances, unresolved disputes, and collection risks to finance leadership.
• Reconcile customer accounts and accounts receivable subledger activity and help resolve differences.
• Prepare and distribute accounts receivable aging reports, collection updates, billing status reports, and other AR-related schedules.
• Assist with month-end accounts receivable close activities, including cash application review, aging review, account reconciliations, and supporting schedules.
• Provide billing and accounts receivable documentation for audits, customer inquiries, and internal reviews.
• Follow established internal controls, credit and collection procedures, and documentation requirements across supported companies.
• Collaborate with the finance team on accounts receivable process improvements and system enhancements.
• Serve as a primary point of contact for customer billing and account balance questions involving supported companies and entities.
• Perform other duties as assigned.

Benefits

• Competitive compensation, overtime potential, and merit-based raises.
• Medical, dental, and vision coverage fully paid for employees, starting the month after hire.
• Steady employment and career growth with promotion potential.
• 401(k) with company match, traditional and Roth options, and free investment guidance.
• Equipment provided to support field work.
• Compensated travel time plus per diem.
• Paid training, certifications, and industry memberships.
• Paid vacation, holidays, and sick leave.
• Employee Assistance Program offering legal, financial, and mental wellness support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree