Accounts Receivable & Billing Specialist

Five Star Trucking•Willoughby, OH

3d•Onsite

About The Position

Five Star Trucking is hiring an Accounts Receivable & Billing Specialist to support the financial operations of its family-owned freight brokerage and transportation business. The role handles customer invoicing, payment processing, account reconciliation, collections follow-up, billing inquiries, accounts receivable reporting, and contractor and carrier payment settlements. The specialist maintains customer billing information and rates in the Transportation Management System (TMS), organizes documentation for financial reporting and audits, and collaborates with Sales, Account Management, Operations, and Finance to resolve issues and support accounting processes. This is an onsite, office-based position, Monday through Friday. It offers hands-on experience with billing, payments, customer accounts, and reporting while working with a collaborative team.

Requirements

Availability to work onsite Monday through Friday.
Working knowledge of basic accounting principles and experience maintaining financial records.
Proficiency in Microsoft Office or Google Suite, particularly Excel or Sheets, and ability to learn accounting software and business systems.
Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
Good communication and customer service skills; ability to work collaboratively and take ownership of responsibilities.
High school diploma or equivalent.

Nice To Haves

2–3 years of experience in accounts receivable, billing, bookkeeping, or general accounting.
An associate degree or coursework in Accounting, Finance, or Business.

Responsibilities

Prepare and process customer invoices by reviewing supporting documentation and customer billing instructions to ensure accuracy, completeness, and correct submission.
Receive and apply customer payments, research unapplied cash, resolve payment discrepancies, and reconcile customer accounts and daily bank deposits.
Monitor outstanding balances, follow up on past-due payments, respond to customer billing questions, and research discrepancies.
Coordinate billing corrections or credits as needed.
Maintain customer billing information and update rates in the Transportation Management System (TMS).
Prepare accounts receivable reports, complete month-end reconciliations, and organize supporting documentation for financial reporting and audits.
Assist with preparing payment settlements for independent contractors and carriers.
Partner with Sales, Account Management, Operations, and Finance to resolve billing issues, support smooth processes, and provide additional accounting support as needed.