Billing & Accounts Receivable Specialist.

Woodfords Career•Westbrook, ME
•Hybrid

About The Position

Woodfords Family Services is seeking a detail-oriented, collaborative Billing & Accounts Receivable Specialist to join its finance team. This full-time role supports the organization’s mission by ensuring accurate, timely billing and maintaining strong working relationships with payors, programs, and internal teams. The specialist serves as a subject matter expert in billing across multiple programs and funding sources. Services are primarily billed through MaineCare, with additional billing to commercial insurers, public schools, Child Development Services (CDS), and consumer families. The position works with program staff, third-party payors, and billing software partners to keep billing workflows efficient, compliant, and responsive. The position is based in Westbrook, Maine, and offers a hybrid work schedule after completion of the introductory period. It is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. The stated salary range is $54,000–$62,000 per year, commensurate with experience.

Requirements

  • Advanced proficiency in Microsoft Office products, specifically Excel and Word.
  • Ability to balance a varying workload and prioritize effectively.
  • Analytical and problem-solving skills.
  • Excellent organization and customer service skills.
  • Ability to work independently and interact with a team.
  • Verbal and written communication skills to interact with all levels of staff and vendors.
  • Authorized to work in the United States.

Nice To Haves

  • A college degree in a related field or equivalent relevant experience is preferred.

Responsibilities

  • Support the revenue manager with day-to-day billing operations.
  • Collaborate with agency programs to coordinate and improve billing workflows.
  • Review and validate billing data for accuracy, timeliness, and authorization.
  • Enter and transmit billing data to appropriate payors.
  • Research denied claims and follow up to resolve payment issues.
  • Monitor accounts receivable and follow up with payors monthly.
  • Assist with audits and maintain up-to-date workflow documentation.
  • Provide cross-coverage within the finance team as needed.
  • Enter non-MaineCare billing, invoices, and new-hire data into billing systems.

Benefits

  • Competitive health insurance with multiple plan options.
  • Dental and vision package.
  • Paid vacation time and paid sick time.
  • 10 paid holidays and 1 floating holiday.
  • 403(b) retirement savings plan with a 5% agency match after 1 year.
  • Employee wellness program.
  • Gym/fitness membership reimbursement.
  • Employer-paid short-term and long-term disability.
  • Employer-paid group term life insurance.
  • Employee Assistance Plan (EAP) benefits.
  • Voluntary supplemental benefits.
  • Exclusive Verizon discount for Woodfords Family Services employees.
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