Accounts Receivable Associate
About The Position
Raymond Storage Concepts is seeking a detail-oriented, dependable Accounts Receivable Associate for its Accounting team at the Cincinnati (Blue Ash) headquarters. Reporting to the Controller and working closely with the Accounts Receivable Lead, this role supports accurate, efficient accounts receivable processes. Responsibilities include processing customer payments, submitting invoices through customer portals, researching payment discrepancies, supporting customer account setup, and assisting with collections. The role combines independent, detail-focused transactional work with communication across customers and internal teams. It is onsite five days per week.
Requirements
- High school diploma or equivalent.
- 1–3 years of professional experience in an office environment.
- Strong attention to detail and commitment to accuracy.
- Strong organizational and time-management skills, with the ability to manage multiple priorities.
- Ability to work independently and complete detail-oriented transactional work.
- Strong written and verbal communication skills and a customer-service mindset.
- Proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
- Strong keyboarding and data-entry skills.
- Ability to communicate professionally with internal teams and external customers.
- Willingness and ability to work onsite five days per week at the Cincinnati (Blue Ash) office.
- Employment authorization is required; the company will not pursue visa sponsorship for this position.
Nice To Haves
- 1–3 years of business-to-business collections and/or accounts receivable experience is strongly preferred.
Responsibilities
- Receive and process customer payments by ACH, check, and credit card, applying them to open invoices in the EBS accounting system.
- Match payments to customer remittance information and reconcile deposit and payment batches to system totals.
- Submit invoices through customer portals and enter required information accurately and on time.
- Identify unapplied credits and work to clear them against outstanding customer balances.
- Research and help resolve payment discrepancies, including short payments, skipped invoices, refunds, and account adjustments.
- Review delinquent accounts and contact customers by phone and email about outstanding balances and payment status.
- Document customer financial information and collection activity in the EBS accounting system.
- Communicate potential credit risks or bad debt concerns to management.
- Support new customer onboarding, including business-system and Billtrust setup, ship-to and tax-exemption information, customer questionnaires, and portal registrations.
- Build collaborative working relationships with customers and internal departments to support a positive customer experience.
- Maintain organized account documentation and correspondence.
- Provide backup coverage for the main phone line as needed, answering calls and directing callers to the appropriate department.
- Assist with additional Accounts Receivable and Accounting projects as needed.
Benefits
- Medical, dental, and vision insurance.
- Life and disability insurance.
- Company-paid short-term disability insurance.
- 401(k) retirement plan with company match.
- Paid Time Off.
- Volunteer Time Off.
- Employee Discount Program.
- Employee Referral Bonus.
- Collaborative, team-oriented company culture.
- Opportunities to build a career as part of a growing organization.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
