Accounts Receivable Assistant Manager

Nefco•East Hartford, CT

18d

About The Position

The Accounts Receivable Assistant Manager partners with the AR Manager to build a scalable, efficient, and high-performing Accounts Receivable organization supporting NEFCO’s growth. The role focuses on continuous improvement through alignment of people, processes, and technology; identifying opportunities for automation and standardization; and developing sustainable solutions that improve productivity, accuracy, internal controls, and customer experience. It emphasizes process ownership, team development, operational excellence, and building infrastructure to support increasing transaction volumes, business complexity, and future acquisitions rather than transactional execution. The position works collaboratively with the AR Manager and partners across Finance, Operations, Sales, Technology, Financial Systems, and IT. It supports team capability development, operational process improvement, technology enhancements, acquisition integrations, KPI management, and AR month-end close improvements.

Requirements

Demonstrated experience leading process improvement, operational transformation, or scalability initiatives within Accounting, Finance, or Shared Services.
Proven ability to assess workflows, identify inefficiencies, and implement sustainable improvements.
Strong understanding of how people, processes, and technology work together to drive operational performance.
Experience developing teams through coaching, cross-training, performance management, and employee development.
Ability to think strategically and translate improvement opportunities into practical, measurable results.
Experience using ERP systems, automation, and technology to improve productivity and reduce manual work.
Strong change management skills and ability to influence stakeholders and drive adoption of new processes.
Strong knowledge of accounting principles and practices.
Proficiency with accounting software and Microsoft Office applications, particularly Excel.
Exceptional attention to detail and accuracy.
Effective communication and interpersonal skills.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Knowledge of relevant laws and regulations governing billing and sales tax.

Nice To Haves

Experience supporting a growing, multi-location, or acquisition-driven organization.

Responsibilities

Partner with the AR Manager to evaluate, redesign, and optimize Accounts Receivable processes for growth and scalability.
Identify opportunities to improve efficiency, eliminate manual activities, reduce process complexity, and strengthen internal controls.
Evaluate workflows across people, processes, and technology, and develop solutions that maximize existing resources and technology investments.
Lead initiatives to standardize and document processes, establish best practices, and improve consistency across the AR function.
Continuously challenge existing processes and pursue sustainable improvements rather than short-term fixes.
Collaborate with Finance, Operations, Sales, and Technology teams to implement process improvements and support business integrations.
Partner with the AR Manager to oversee AR month-end close, working with overseen teams and Operations to shorten the close timeline and strengthen controls.
Coach, mentor, train, and support professional development to build a high-performing team.
Identify ways to strengthen employee capabilities, expand cross-training, improve accountability, and develop future team leaders.
Evaluate team structure, responsibilities, and workload distribution to align resources with business needs.
Develop repeatable training programs, documented procedures, and performance expectations that promote consistency and employee growth.
Foster ownership, problem-solving, collaboration, and continuous improvement.
Identify opportunities to use Epicor Eclipse, Billtrust, and other technologies to streamline AR operations.
Partner with Financial Systems and IT to evaluate and implement automation, system enhancements, and improved workflows.
Assess how processes, technology, and organizational capabilities should evolve to support higher transaction volumes and future acquisitions.
Develop scalable operating practices that reduce reliance on manual intervention and individual knowledge.
Support integration and standardization of AR processes across newly acquired businesses.
Establish and monitor KPIs for productivity, accuracy, timeliness, and process effectiveness.
Analyze operational trends and recurring issues, identify root causes, and develop sustainable corrective actions.
Partner with the AR Manager to ensure effective controls, clear accountability, and consistent execution of established processes.
Identify bottlenecks and opportunities to improve service levels without proportionately increasing staffing.
Support the AR Manager in developing and executing departmental priorities and long-term improvement initiatives.