Accounts Receivable Analyst

Wholesale Produce Supply•Minneapolis, MN

About The Position

WPS Fresh is seeking an Accounts Receivable Analyst to support the effective management and resolution of customer accounts. The role focuses on payment reconciliation, researching deductions and credits, resolving account discrepancies, and working cross-functionally to resolve outstanding items promptly. The successful candidate will investigate complex account activity, use customer portals and financial systems, analyze data in Excel, and collaborate with Sales and other internal teams. The role emphasizes identifying root causes and taking ownership of issues through resolution. The analyst supports the full Accounts Receivable lifecycle, including cash application, customer invoicing, collections, account reconciliations, and routine AR activities. The role also assists with month-end close through reconciliations, open-item review, supporting schedules, and discrepancy resolution. Additional duties include maintaining documentation, identifying process improvements, and supporting AR reporting, analysis, and projects. WPS Fresh operates in the wholesale produce industry and describes its business as built on customer service, reliability, integrity, and strong relationships with growers and customers.

Requirements

Previous experience in Accounts Receivable, deductions, disputes, collections, cash application, or account reconciliation.
Demonstrated experience researching and resolving customer disputes, deductions, credits, or account discrepancies.
Experience performing financial or account analysis and working with detailed transactional data.
Experience working with customer portals, ERP systems, and other financial systems.
Strong Microsoft Excel skills, including the ability to organize, reconcile, and analyze financial data.
Experience working cross-functionally with Sales, Finance, Customer Service, or other business partners.
Ability to manage multiple accounts, priorities, and open issues simultaneously.

Responsibilities

Monitor outstanding receivables and follow up on past-due balances, partnering with customers and internal stakeholders to address payment issues.
Research and resolve customer deductions, credits, disputes, and account discrepancies; identify root causes and drive issues through resolution.
Partner with Sales and other cross-functional teams to research customer issues and facilitate timely account resolution.
Reconcile payments, including researching and resolving unapplied, short-paid, overpaid, and unidentified transactions.
Review customer accounts and supporting documentation to identify discrepancies, trends, and items requiring follow-up.
Perform financial and account analysis to support decision-making and resolution of complex AR items.
Use customer portals, ERP systems, and other financial systems to research payments, remittance information, deductions, claims, invoices, and account activity.
Maintain ownership of open issues and coordinate with customers and internal partners through final resolution.
Support the full Accounts Receivable lifecycle, including cash application, customer invoicing, collections, account reconciliations, and other routine AR activities as needed.
Assist with AR-related month-end close activities, including account reconciliations, review of open items, preparation of supporting schedules, and investigation and resolution of discrepancies.
Maintain accurate documentation of account research, adjustments, customer activity, and resolution status.
Identify recurring account issues, process gaps, and opportunities to improve AR accuracy, efficiency, and controls.
Support additional Accounts Receivable reporting, analysis, and projects as needed.