Accounts Receivable Agent – The Americas

Expeditors•Irving, TX
•$40,000 - $60,000

About The Position

Manage accounts receivable activities in accordance with company requirements, providing financial, clerical, and administrative services that support consistent and timely invoice payment. The role monitors customer accounts, manages collections, analyzes payment trends and risks, communicates with customers and payment centers, updates collection records, reconciles accounts, and maintains customer profiles. It also supports reporting and ad-hoc data analysis while promoting compliance with company policies and regulations. The position is part of Expeditors, a global logistics company headquartered in Seattle, Washington, with more than 19,000 employees and over 350 locations across six continents. Expeditors emphasizes customer service, operational excellence, collaboration, reliability, professional communication, integrity, and employee development. Employees are expected to complete at least 52 hours of relevant training each year. The role uses standard office equipment and is performed primarily while seated at a desk. The expected base salary is $40,000–$60,000 per year.

Requirements

  • Bachelor's degree in accounting, finance, or a related field.
  • At least one year of relevant experience in accounting and/or the industry.
  • Technical proficiency and strong accounting, analytical, financial modeling, and research skills.
  • Excellent organizational skills and attention to detail.
  • Motivated self-starter able to work with urgency.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Proficiency with MS Office applications, particularly Excel, and experience using Microsoft Word, Excel, OneNote, and Outlook.
  • Excellent written and spoken English communication skills.

Nice To Haves

  • Experience with Hyperion Financial Management.

Responsibilities

  • Monitor and manage accounts to ensure timely collection of open invoices.
  • Review data to identify accounts receivable risk, unresolved payment issues, process gaps, and payment trends.
  • Identify challenges in credit and collections processes and assist the network in developing improvement action plans.
  • Provide visibility into credit and collections status, high-risk areas, and issues.
  • Complete collection and reporting activities by applicable deadlines.
  • Support ad-hoc data analysis requests.
  • Follow company policies and regulations with integrity.
  • Communicate with customers and payment centers about open invoices, escalating at-risk and past-due items.
  • Update internal systems with detailed collection notes, actions, and follow-up information.
  • Build and maintain collaborative relationships with customers, payment centers, and the internal network.
  • Reconcile accounts.
  • Maintain accounts receivable customer profiles.
  • Complete relevant training and pursue professional development in line with company expectations.

Benefits

  • Paid vacation
  • 10 holidays
  • 2 flexible days
  • Paid sick time accrued at 1 hour per 30 hours paid
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan
  • Medical, prescription drug, dental, and vision coverage
  • Health Savings Account (HSA)
  • Life and disability insurance
  • Paid parental leave, subject to additional eligibility criteria
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter benefit
  • Employee Assistance Program (EAP)
  • Training and personnel development program
  • Educational assistance and reimbursement
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