Accounts Receivable Agent – The Americas

Expeditors • Irving, TX

9d

About The Position

The Accounts Receivable Agent manages accounts receivable activities in accordance with company requirements, providing financial, clerical, and administrative services that support consistent and timely invoice payment. The role monitors collections, reviews accounts for risk and payment issues, communicates with customers and payment centers, maintains collection records and customer profiles, and reconciles accounts. The position also supports reporting and data analysis and helps identify improvements to credit and collections processes.

The role is expected to provide exceptional customer service, execute work accurately and compliantly, meet deadlines, collaborate effectively, communicate professionally, and support the company’s cultural attributes. Employees are expected to complete at least 52 hours of relevant training annually and pursue professional development.

Requirements

• Bachelor's degree in accounting, finance, or a related field.
• At least one year of relevant experience in accounting and/or the industry.
• Strong accounting, analytical, financial modeling, and research skills.
• Excellent organizational skills and attention to detail.
• Motivated self-starter with a sense of urgency.
• Ability to thrive in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office applications, especially Excel, and financial query tools.
• Excellent written and oral English communication skills.
• Experience with Microsoft Word, Excel, OneNote, and Outlook.

Nice To Haves

• Experience with Hyperion Financial Management.

Responsibilities

• Monitor and manage accounts to ensure timely collection of open invoices.
• Review data to identify accounts receivable risk, unresolved payment issues, process gaps, and payment trends.
• Identify challenges in credit and collections processes and assist the network in developing improvement action plans.
• Provide visibility into credit and collections status, high-risk areas, and issues.
• Complete collection and reporting activities by established deadlines.
• Support ad-hoc data analysis requests.
• Follow company policies, regulations, and standards of integrity and conduct.
• Communicate with customers and payment centers about open invoices and escalate at-risk or past-due items.
• Update internal systems with detailed collection notes and timely follow-up actions.
• Build and maintain collaborative relationships with customers, payment centers, and the internal network.
• Reconcile accounts.
• Maintain accounts receivable customer profiles.
• Complete relevant training and pursue professional development in accordance with company expectations.

Benefits

• Paid vacation
• 10 paid holidays
• 2 flexible days
• Paid sick time, accruing at 1 hour per 30 hours paid
• 401(k) retirement savings plan with employer match
• Employee Stock Purchase Plan
• Medical coverage
• Prescription drug coverage
• Dental coverage
• Vision coverage
• Health Savings Account
• Life and disability insurance
• Paid parental leave, subject to additional eligibility criteria
• Dependent Care Flexible Spending Account
• Commuter benefit
• Employee Assistance Program
• Training and Personnel Development Program
• Educational assistance and reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level