Accounts Payable Specialist II (Intermodal Transportation)
About The Position
The Accounts Payable Specialist II is a customer service-focused individual contributor role at Uber Freight. The position resolves discrepant carrier invoices, creates shipments, updates shipment attributes, and coordinates with internal teams and potentially shipper or receiver facilities. It analyzes the root causes of invoice discrepancies and works with the appropriate parties to escalate and resolve issues. The role requires consistent, professional, effective, prompt, and courteous communication. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The employee is expected to work at least three days per week in Uber Freight’s Chicago office at 433 W Van Buren Street. This is a full-time, hourly position.
Requirements
- High school diploma, GED, or equivalent.
- At least 1 year of Accounts Payable experience.
- Superior communication skills, including consistent, professional, effective, prompt, and courteous communication.
Nice To Haves
- Associate’s or Bachelor’s degree.
- 2 years of Accounts Payable experience in the transportation industry.
- Proficiency with Google Workspace and Microsoft Office Suite products and tools.
- Zendesk experience.
- In-depth knowledge of Uber Freight TMS and TMS Financials systems.
Responsibilities
- Resolve carrier invoice discrepancies using Uber Freight guidelines, customer business rules, carrier rate agreements, and related information.
- Create shipments for non-managed freight according to predefined customer-specific requirements.
- Understand account-specific requirements, including required charges, customer business rules, and carrier contracts.
- Support Operations with financial issues related to its accounts.
- Coordinate with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies.
- Maintain up-to-date customer business rules, policies, and procedures.
- Use JIRA to file tickets for identified invoice-resolution issues.
- Set up new customer and vendor locations in the TMS using knowledge of customer business practices.
- Support teams with customer communications and resolution of billing discrepancies according to Uber Freight guidelines, customer contracts, and business rules.
- Work with management and others to identify and resolve billing and related process issues, including reviewing how Oracle and TMS processes work versus how they should work.
- Conduct research, prepare daily or weekly KPI reports, and complete special projects as assigned.
- Apply customer receipts to invoices daily.
- Respond to carrier calls and emails about invoice status.
- Review and update carrier aging reports regarding payment status.
Benefits
- Company-sponsored health plan
- Dental benefits
- Vision benefits
- 401(k) match
- Financial and mental wellness benefits
- Parental leave
- Short- and long-term disability coverage
- Life insurance
- Possible performance or sales incentive bonus, depending on role
- Possible participation in Uber Freight equity awards and other compensation, depending on role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
