Accounts Payable Specialist II (Intermodal Transportation)

Uber Freight • Chicago, IL

6d • Hybrid

About The Position

The Accounts Payable Specialist II is a customer-service-focused individual contributor responsible for resolving discrepant carrier invoices and supporting billing and financial processes at Uber Freight. The role includes building shipments, updating shipment attributes, and coordinating with internal teams—including Operations, Carrier Pricing, Procurement, and Helpdesk—and potentially with shipper and receiver facilities. The specialist analyzes the root causes of invoice discrepancies and works with appropriate parties to escalate and resolve issues.

This is a full-time, hourly position with a Monday–Friday schedule of 8 a.m.–5 p.m. The employee must work at least three days per week in Uber Freight’s Chicago office at 433 W. Van Buren Street. Responsibilities also include daily cash application, carrier communications, payment-status reporting, KPI reporting, and process-improvement work involving Oracle and the TMS.

Requirements

• High school diploma, GED, or equivalent.
• At least 1 year of Accounts Payable experience.
• Superior communication skills that are consistent, professional, effective, prompt, and courteous.

Nice To Haves

• Associate’s or Bachelor’s degree.
• 2 years of Accounts Payable experience in the transportation industry.
• Proficiency with Google Workspace and Microsoft Office Suite products and tools.
• Zendesk experience.
• In-depth knowledge of Uber Freight TMS and TMS Financials systems.

Responsibilities

• Resolve carrier invoice discrepancies using Uber Freight guidelines, customer business rules, and carrier rate agreements.
• Create shipments for non-managed freight according to predefined customer-specific requirements.
• Understand and apply account-specific requirements, including required charges, customer business rules, and carrier contracts.
• Support Operations with financial issues related to their accounts.
• Coordinate with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies.
• Maintain current customer business rules, policies, and procedures.
• Use JIRA to file tickets for identified issues related to invoice resolution.
• Set up new customer and vendor locations in the TMS using knowledge of customer business practices.
• Support teams with customer communications and billing discrepancy resolution using Uber Freight guidelines, customer contracts, and business rules.
• Identify and help resolve issues related to billing and related processes, including how Oracle and TMS processes work versus how they should work.
• Conduct research, prepare daily and weekly KPI reports, and complete special projects as assigned.
• Apply customer receipts to invoices daily.
• Respond to incoming carrier calls and emails about invoice status.
• Review and update carrier aging reports with payment-status information.

Benefits

• Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
• Dental benefits for eligible U.S. employees working more than 30 hours per week.
• Vision benefits for eligible U.S. employees working more than 30 hours per week.
• 401(k) match for eligible U.S. employees working more than 30 hours per week.
• Financial and mental wellness benefits.
• Parental leave.
• Short- and long-term disability coverage.
• Life insurance.
• Eligible U.S. employees may also qualify for a performance or sales incentive bonus, Uber Freight equity awards, and other compensation depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED