Accounts Payable & Cancellation Specialist

Kocourek Ford•Wausau, WI

About The Position

Kocourek Automotive is hiring an Accounting & Cancellation Specialist to support its accounting office. The role processes vendor invoices and manages accounts payable, as well as product cancellations and refunds. The specialist works with customers, lenders, product providers, and dealership team members to ensure transactions are processed accurately and efficiently. The position requires attention to detail, organization, clear communication, responsible handling of confidential information, and strong follow-through.

Requirements

  • Strong attention to detail and commitment to accuracy.
  • Excellent organization and ability to manage multiple priorities.
  • Clear communication skills and a professional, customer-focused approach.
  • Comfort using computers, spreadsheets, accounting software, and electronic records.
  • Ability to handle confidential financial and customer information responsibly.
  • Dependable, proactive approach with strong follow-through.

Nice To Haves

  • Experience in accounts payable, bookkeeping, or an accounting office.
  • Previous automotive dealership or dealership accounting experience.
  • Familiarity with dealership management systems and product cancellations.

Responsibilities

  • Review, code, and enter vendor invoices accurately and on time.
  • Verify invoices, supporting documentation, and required approvals.
  • Reconcile vendor statements, research discrepancies, and follow up on outstanding items.
  • Prepare payments according to dealership procedures and payment schedules.
  • Maintain accurate records and assist with month-end accounting tasks.
  • Process cancellations for service contracts, GAP coverage, maintenance plans, and other eligible products.
  • Review cancellation requests and supporting documentation for accuracy and completeness.
  • Submit cancellation requests to product providers and track them through completion.
  • Verify refund amounts and coordinate payments to customers or lien holders, as applicable.
  • Communicate with customers, lenders, product providers, and dealership departments to resolve questions and obtain missing information.
  • Maintain accurate cancellation logs, refund records, and supporting documentation.
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