Accounts Manager

Worldwide Flight Services, Inc.•Las Vegas, NV

About The Position

The Account Manager oversees a business unit and ensures that customers, staff, aircraft, equipment, and facilities are maintained to high standards. The role fosters relationships with airport authorities, manages daily operations, and ensures compliance with contracts, service agreements, and security regulations. The position is designated to Allegiant Air.

Requirements

Bachelor’s degree in Business, Aviation Management, or a related field, or equivalent work experience.
Minimum of 3–5 years of management experience.
Strong understanding of TSA regulations and airport security protocols.
Experience managing budgets, scheduling, and labor cost allocation.
Ability to effectively supervise, motivate, and train staff.
Independent judgment and decision-making skills.
Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off.
Ability to lift up to 70 lbs.

Nice To Haves

Management experience preferably in aviation or a related industry.
Excellent communication and relationship-building skills, particularly with airport authorities.
Knowledge of ground support equipment and preventative maintenance planning.
Proficiency in MS Office and operations management software.
Problem-solving and decision-making skills in a fast-paced environment.
Leadership and mentorship capabilities, with experience creating development plans for team members.
Ability to read, write, fluently speak, and understand English.

Responsibilities

Build and maintain strong relationships with airport authorities and participate actively in the airport community.
Ensure the account operates according to contract terms and service level agreements.
Supervise staff, delegate tasks, and create succession plans for leadership development.
Oversee ground support equipment maintenance, repairs, and long-term needs analysis.
Manage attendance records, ensure staffing coverage, and control labor budgets.
Maintain compliance with TSA legislation and the corporate security program.
Conduct audits to ensure operational continuity and adherence to regulations.
Clarify and implement the site-specific security plan, ensuring all staff have proper identification.
Perform other duties as requested by WFS or the customer leadership team.
Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.
Represent the company with integrity and professionalism.