Accounts Manager

Campus Apartments•Philadelphia, PA

About The Position

The Accounts Manager reports to the General Manager and is responsible for collecting rent and keeping delinquency to a minimum, maintaining resident financial records, and processing invoices. The role also handles resident account updates, receipts and deposits, notices, reports, service-request routing and follow-up, security-deposit processing, vendor information, and general administrative tasks.

Requirements

High school diploma.
Accurate typing and record-keeping skills.
Computer skills and math ability.
Ability to follow through with necessary paperwork and ensure deadlines are met.
Excellent customer service skills.
Ability to work accurately in a fast-paced environment.

Nice To Haves

Working knowledge of Entrata.

Responsibilities

Maintain accurate resident information in Entrata, including applications, move-ins, move-outs, building transfers, and notices to vacate.
Update daily records of rents, deposits, and application fees received; issue notices as needed for late payments, evictions, returned checks, and memos.
Assist with rent collection and prepare receipts.
Deposit receipts before the bank closes each day.
Update daily reports concerning notices to vacate, vacancies, and activity.
Organize and file applicable reports, leases, and paperwork.
Accept resident service requests, route them to maintenance, and follow up with residents.
Compile and deliver late notices and legal notices.
Print monthly delinquency reports and keep the General Manager informed.
Work with legal counsel and the General Manager regarding legal proceedings.
Answer telephones as needed.
Set up new residents and deposit all monies received.
Enter vendor information and invoices into the computer system and send them to Corporate for payment.
Follow up on security deposit upgrades and process refunds.
Keep all logs up to date.
Perform general administrative duties, including filing and typing.
Assist in preparing monthly reports.
Order supplies within established budget guidelines.
Maintain general office and vendor files.