Accounting Night Audit (FT)

Grand Traverse Resort and Spa•Acme, MI

About The Position

The Accounting Night Audit processes the Resort’s revenue audit nightly, maintains and records daily transactions from various departments, and records and distributes daily statistics to the appropriate departments and personnel. The role provides day-to-day support to the Accounting Department and assists other accounting personnel as needed. The position requires prior hotel/resort or office experience, strong computer skills in Excel and Word, calculator skills, and the ability to manage confidential information. The employee must maintain professional communication with guests, employees, coworkers, and supervisors; meet recurring deadlines; and follow the Resort’s grooming, dress, and environmental practices. The role may require working without direct supervision and attending and speaking at departmental meetings. The employee must be able to work in a fast-paced environment, sit for long periods, and lift or move documentation boxes weighing up to 50 pounds. Evening shifts are required; typical eight-hour shifts run from 2:00 a.m. to 10:00 a.m. Applicants must pass a background investigation and drug screen. Native American Preference applies. Other reasonable related duties may be assigned.

Requirements

  • Prior hotel/resort or office experience.
  • Strong computer skills in Excel and Word.
  • Calculator skills.
  • Proper listening skills.
  • Ability to maintain patience and a professional attitude when addressing issues.
  • Ability to comfortably handle confrontation.
  • Ability to manage, maintain, and protect highly confidential information.
  • Ability to meet daily, weekly, and monthly deadlines.
  • Ability to listen, engage, and resolve difficult issues raised by departments.
  • Ability to sit for long periods.
  • Ability to lift or move documentation boxes weighing up to 50 pounds.
  • Ability to work evening shifts; typical eight-hour shifts are 2:00 a.m. to 10:00 a.m.
  • Ability to work in a fast-paced environment and handle deadline pressure.
  • Ability to maintain a professional attitude during difficult phone conversations.
  • Must pass a background investigation and drug screen as a condition of employment.

Responsibilities

  • Retrieve daily postings from staff who entered financial transactions during the day.
  • Run computer-generated room-status and potential-room-revenue reports to verify revenue figures.
  • Post room tax and additional fees to occupied rooms nightly.
  • Balance and record posting transactions from each Resort outlet.
  • Process, record, and submit credit card transactions for payment.
  • Record cash, check, gift card, gift certificate, and credit card transactions.
  • Answer calls from guests and employees, address concerns and questions, and direct calls to the appropriate person or department when required.
  • Cross-train in other accounting areas to assist coworkers as needed.
  • Maintain a record of Accounting deadlines and monitor their completion.
  • Assist with daily, weekly, and monthly reports used by Resort departments.
  • Provide support for the Accounting Department’s day-to-day operations.
  • Maintain good rapport with fellow employees and a positive attitude.
  • Complete assigned work and maintain open communication with the supervisor.
  • Follow grooming and dress standards in the Employee Handbook and abide by the Resort’s environmental practices.
  • Provide daily reporting of accounts and maintain confidential information.
  • Attend and speak at departmental meetings.
  • Maintain an approved schedule and work at times without direct supervision.
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