Accounting Assistant | Accounts Receivable & Collections

Bordner Home Improvement • Raytown, MO

5d • $22 - $27

About The Position

Bordner Home Improvement is hiring an organized, detail-oriented Accounting Assistant with a primary focus on accounts receivable, collections, outstanding balances, reconciliations, and general accounting support. The role requires taking ownership of receivables, consistently pursuing overdue payments, and handling customer conversations about payment professionally and confidently.

The Accounting Assistant will also support month-end accounting tasks, maintain accurate financial information and records, prepare reports and spreadsheets, and collaborate with Coordinators, Project Managers, Payroll, and Accounting teams. The position calls for persistence, accountability, sound judgment with confidential information, and the ability to solve problems and manage competing priorities independently while working as part of a team.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in accounting, accounts receivable, collections, payroll, bookkeeping, or a related field.
• Basic understanding of accounting principles.
• Proficiency with Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Confidence and assertiveness in collection calls and discussions about overdue balances and payment commitments.
• Persistence in following up on overdue invoices and unanswered calls.
• Ability to take ownership of outstanding balances and work toward resolution.
• Professionalism under pressure, including when handling pushback, difficult conversations, and frustrated customers.
• Problem-solving ability to investigate discrepancies and work through roadblocks.
• Ability to manage multiple accounts, deadlines, and competing priorities reliably.
• Proactive approach and ability to work independently while collaborating with a team.
• Ability to handle confidential financial information responsibly.

Nice To Haves

• Associate's degree in Accounting, Business, Finance, or a related field.
• 2 or more years of accounting or collections experience.
• Experience managing past-due accounts and making outbound collection calls.
• Experience with AR aging reports, payment arrangements, and account reconciliations.
• Experience with payroll, commissions, or job costing.
• Experience with accounting software or ERP systems.
• Construction or home improvement industry experience.

Responsibilities

• Own daily accounts receivable activities, including invoicing, payment tracking, account reconciliation, and outstanding balances.
• Pursue past-due accounts through phone calls, emails, and consistent follow-up.
• Contact customers about overdue invoices, address payment delays, and request payment commitments.
• Follow up on broken payment promises and outstanding balances until resolved or appropriately escalated.
• Monitor AR aging reports, prioritize collection efforts, and identify accounts needing immediate attention.
• Investigate billing disputes, payment discrepancies, and account issues with internal teams to find solutions and remove barriers to payment.
• Maintain detailed records of collection efforts, customer communications, and payment arrangements.
• Reconcile accounts and assist with month-end accounting tasks.
• Enter and maintain accurate financial information in company and accounting systems.
• Prepare reports and spreadsheets for management.
• Work with Coordinators, Project Managers, Payroll, and Accounting teams.
• Maintain accurate financial records and handle confidential employee and company information with discretion.
• Identify problems, improve processes, and address issues before they become larger problems.
• Assist with additional accounting and administrative tasks as needed.

Benefits

• Starting pay of $22 per hour, based on experience.
• Health, dental, and vision insurance.
• 401(k) with a 4% company match.
• PTO and sick time.
• Company holidays and employee events.
• Training and opportunities to grow.
• Team-oriented work environment.
• Opportunity to be part of a team that takes pride in doing things the right way.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED