Accounting Assistant | Accounts Receivable & Collections

Bordner Home Improvement•Raytown, MO

About The Position

Bordner Home Improvement is hiring an organized, detail-oriented Accounting Assistant to support financial operations, with a primary focus on accounts receivable, collections, outstanding balances, reconciliations, and general accounting support. The role calls for someone who takes ownership of past-due accounts, follows up consistently, and communicates confidently and professionally about payment obligations. The successful candidate will be persistent, results-driven, solutions-oriented, and able to handle difficult conversations and customer pushback while maintaining composure. The Accounting Assistant will manage daily accounts receivable activities, pursue overdue payments, investigate account issues, maintain accurate records, and assist with accounting and administrative work. The position also involves collaborating with internal teams, protecting confidential information, and helping identify improvements to processes. Bordner Home Improvement is family-owned and operated and emphasizes initiative, accountability, high standards, and follow-through.

Requirements

High school diploma or equivalent.
At least 1 year of experience in accounting, accounts receivable, collections, payroll, bookkeeping, or a related field.
Basic understanding of accounting principles.
Proficiency with Microsoft Office, particularly Excel.
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Confident and assertive when making collection calls and discussing overdue balances.
Persistent in following up on unanswered calls and overdue invoices.
Able to take ownership of outstanding balances and work toward resolution.
Able to remain professional and composed under pressure, including during difficult conversations and customer pushback.
Problem-solving ability, including investigating discrepancies and finding practical solutions.
Organized, dependable, proactive, and able to manage multiple accounts, deadlines, and competing priorities.
Comfortable working independently while collaborating with a team.
Able to handle confidential financial information responsibly.

Nice To Haves

Associate's degree in Accounting, Business, Finance, or a related field.
2 or more years of accounting or collections experience.
Experience managing past-due accounts and making outbound collection calls.
Experience with AR aging reports, payment arrangements, and account reconciliations.
Experience with payroll, commissions, or job costing.
Experience with accounting software or ERP systems.
Construction or home improvement industry experience.

Responsibilities

Manage daily accounts receivable activities, including invoicing, payment tracking, account reconciliation, and outstanding balances.
Pursue past-due accounts through phone calls, emails, and consistent follow-up.
Contact customers about overdue invoices, address payment delays, and request payment commitments.
Follow up on broken payment promises and outstanding balances until resolved or appropriately escalated.
Monitor AR aging reports, prioritize collection efforts, and identify accounts requiring immediate attention.
Investigate billing disputes, payment discrepancies, and account issues, working with internal teams to find solutions and remove barriers to payment.
Maintain detailed records of collection efforts, customer communications, and payment arrangements.
Reconcile accounts and assist with month-end accounting tasks.
Enter and maintain accurate financial information in company and accounting systems.
Prepare reports and spreadsheets for management.
Work with Coordinators, Project Managers, Payroll, and Accounting teams.
Maintain accurate financial records and handle confidential employee and company information with discretion.
Identify problems, improve processes, and resolve issues before they grow.
Assist with additional accounting and administrative tasks as needed.