Account Supervisor, Client Leadership

dentsu•New York, NY

4d•$82,800 - $90,000

About The Position

Dentsu Creative is seeking a dynamic, detail-driven Account Supervisor to lead internal client teams, build client relationships across lines of business, and own the financial health of assigned accounts. This hands-on position calls for precise budget management, strong project coordination, and experience in shopper and experiential marketing. The successful candidate thrives in a lively environment, communicates clearly and thoroughly, and is passionate about their team and clients. The Account Supervisor manages multiple client accounts and concurrent projects, oversees shopper and experiential marketing programs, and contributes to account growth through opportunity identification and innovative recommendations. The role also owns end-to-end client budget management, including tracking, variance analysis, billing accuracy, and contributions to financial forecasting. The position is based in New York and requires the ability to work East Coast hours.

Requirements

At least 5 years of experience in account management, client services, or project management in marketing or agency environments.
Bachelor’s degree or equivalent experience.
Proven track record managing client account budgets, financials, forecasting, and billing.
Exceptional attention to detail and a meticulous approach to budgets, contracts, timelines, and deliverables.
Ability to manage multiple projects and competing priorities in a fast-paced environment.
Ability to work East Coast hours (Eastern Time).
Strong presentation skills and ability to persuasively present to clients.

Nice To Haves

Experience in shopper marketing and/or experiential marketing; strongly preferred.
Experience working within the alcohol industry.

Responsibilities

Manage project budgets, purchase orders, and expense tracking; flag overages early and partner with finance on margin visibility.
Manage multiple concurrent projects and client accounts, prioritize workloads, reallocate resources, and keep timelines and budgets on track.
Plan and oversee shopper and experiential marketing programs, including retail and point-of-purchase activations, events, and sampling, ensuring on-site execution and measurable results.
Identify appropriate merchandising moments and opportunities to grow accounts and drive revenue.
Identify risks and recommend proactive solutions to mitigate them.
Contribute to or develop scopes of work, quarterly business reviews, and account reviews.
Oversee cross-department involvement and leverage necessary resources.
Develop and present recommendations and points of view that drive business innovation.
Own end-to-end client budget management, including budget tracking, variance analysis, billing accuracy, and contributions to financial forecasting.
Assist team leads as needed.
Motivate cross-functional teamwork to elevate standards and deliver business-based marketing, flawless execution, and exceptional client satisfaction.
Demonstrate strong presentation skills and present persuasive, client-relevant stories.
Build in-depth knowledge of the client’s business and make judicious decisions for the client, team, and direct reports.
Lead by example, establish the tone and culture of the team, proactively address challenges, and conduct oneself with character and integrity.