Account Supervisor, Client Leadership

dentsu•New York, NY

6d•$82,000 - $100,000•Hybrid

About The Position

Dentsu Creative is seeking a dynamic, relationship-driven Account Supervisor to lead client engagements and guide cross-functional teams in delivering marketing solutions. The role serves as a key client contact, oversees day-to-day account operations, and works closely with strategy, creative, and retail marketing teams to deliver impactful work for leading CPG brands. It calls for a proactive, strategic thinker who can build trusted client partnerships and help drive business results in a fast-paced environment. The position is based in a flexible, collaborative work model. Employees living within commuting distance of a hub office are generally expected to work in person three days per week, except employees based in Los Angeles or Detroit, who are expected to work in the office two days per week. Employees outside commuting distance may be designated remote depending on the role and business needs, and all employees may need to attend an office to meet company or client needs. The annual salary range is $82,000–$100,000, with placement based on relevant experience, knowledge, skills, and other legally permitted factors. The position is also eligible for discretionary incentive compensation. The role is full-time and permanent.

Requirements

Bachelor’s degree or equivalent professional experience.
At least 5 years of experience in shopper marketing and/or retail marketing in CPG.
Strong presentation and communication skills, including the ability to influence stakeholders at all levels.
Ability to manage multiple projects and priorities in a fast-paced environment.
Expertise in shopper marketing and below-the-line marketing strategies.
Strong business acumen and experience translating insights into actionable recommendations.

Nice To Haves

Experience in shopper or retail marketing within an advertising agency.
Digital marketing experience.

Responsibilities

Support day-to-day client needs, communications, and cross-functional team operations.
Partner with strategy and creative teams to develop briefs and deliver work that drives business results in a competitive CPG environment.
Identify merchandising opportunities and proactively find ways to grow the account and increase revenue.
Recognize potential issues and recommend proactive solutions.
Oversee cross-department collaboration and engage appropriate resources to ensure project success.
Lead client communications, set expectations with internal teams, and ensure high-quality deliverables are completed on time.
Develop and present strategic recommendations and points of view focused on business strategy, retail strategy, and shopper marketing.
Collaborate with strategy and account teams on B2B sell-in programs and playbooks for retailers and client partners.
Contribute to and, when needed, develop scopes of work, quarterly business reviews, and account reviews.
Maintain accurate reporting and ensure business and client files are organized, uploaded, and managed.
Oversee client budget management and billing processes, and support forecasting as needed.
Support team leadership and assist with additional business needs as required.