Account Supervisor, Client Leadership

dentsu•Chicago, NY

5d•$82,000 - $100,000•Hybrid

About The Position

Dentsu Creative is seeking a dynamic, relationship-driven Account Supervisor to lead client engagements and guide cross-functional teams in delivering marketing solutions for leading CPG brands. The role serves as a key client contact, oversees day-to-day account operations, and collaborates with strategy, creative, and retail marketing teams. It calls for a proactive strategic thinker who builds trusted client partnerships and helps drive business results in a fast-paced environment. The position combines client leadership, business and retail strategy, shopper marketing, project delivery, and account management. Employees within commuting distance of a hub office—currently Chicago, metro Detroit, Los Angeles, and New York City—are expected to work in person three days per week, except Los Angeles and Detroit employees, who are expected in the office two days per week. Employees outside commuting range may be designated remote depending on the role and business needs. Employees may need to attend an office to meet company or client needs. The annual salary range is $82,000–$100,000, with placement based on relevant experience, knowledge, skills, and other factors permitted by law. The position is also eligible for discretionary incentive compensation.

Requirements

Bachelor’s degree or equivalent professional experience.
At least 5 years of experience in shopper marketing and/or retail marketing in CPG, preferably within an advertising agency.
Strong presentation and communication skills, with the ability to influence stakeholders at all levels.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Demonstrated expertise in shopper marketing and below-the-line marketing strategies.
Strong business acumen and experience translating insights into actionable recommendations.

Nice To Haves

Advertising agency experience.
Digital marketing experience.

Responsibilities

Support day-to-day client needs, communications, and cross-functional team operations.
Partner with strategy and creative teams to develop briefs and deliver work that drives business results in the competitive CPG environment.
Identify merchandising opportunities and new ways to grow the account and increase revenue.
Recognize potential issues and recommend proactive solutions.
Oversee collaboration across departments and engage appropriate resources to ensure project success.
Lead client communications, establish expectations with internal teams, and ensure high-quality deliverables are completed on time.
Develop and present strategic recommendations and points of view focused on business strategy, retail strategy, shopper marketing, and innovation.
Collaborate with strategy and account teams on B2B sell-in programs and playbooks for retailers and client partners.
Contribute to and, when needed, develop scopes of work, quarterly business reviews, and account reviews.
Maintain accurate reporting and organize, upload, and manage business and client-related files.
Oversee client budget management and billing processes, and support forecasting activities as needed.
Support team leadership and assist with additional business needs as required.