Account Supervisor or Senior Account Supervisor

CTP•Boston, MA

1d•Hybrid

About The Position

CTP is looking for an Account Supervisor or Senior Account Supervisor. We love working with talented people, and we continually look for compassionate co-workers with a collaborative spirit to add to our community. Our work moves quickly and we’re great at coming together to find creative solutions for our clients' most interesting problems. CTP’s wide array of work can be seen here. In this role, CTP is looking for someone who will contribute to our agency’s success by: Leading projects with increasing autonomy, from strategy through media delivery, ensuring all client deliverables are met. Collaborating across departments while managing internal teams and external partners effectively. Overseeing productions of all sizes, from planning through execution, leveraging agency and external resources (TV, radio, video, photography). Serving as a trusted strategic advisor to clients, contributing meaningfully to their marketing and business initiatives. Building and maintaining strong client relationships through proactive, thoughtful engagement. Clearly articulating strategic, creative, and media insights internally and externally. Understanding the rationale behind creative work and client requests to guide projects effectively. Planning and organizing team workflows to manage multiple projects successfully. Delivering projects on time, within budget, and with measurable results. Anticipating challenges, proposing proactive solutions, and partnering with teams to resolve issues. Demonstrating strong problem-solving skills while remaining flexible and adaptable. Communicating confidently and persuasively in writing and in presentations to clients and internal teams. Supporting revenue growth and identifying opportunities to expand client partnerships. Staying current on industry trends, client business developments, and competitive activity to proactively inform strategy and recommendations. Keeping pace with advancements in AI and emerging technologies, identifying practical opportunities to improve efficiency, enhance deliverables, and drive innovation at CTP. Drafting scopes of work and fee estimates, and tracking client budgets with precision. Mentoring junior team members, providing guidance, direction, and professional development support.

Requirements

Ability to commute to our Boston office 2x/week (Tuesday and Wednesday).
A minimum of 4-7 years experience in Account Management.
Former agency experience preferred.
Expert proficiency in MS Office Suite & Google Suite
Applicants must be legally authorized to work in the United States.
We do not offer visa sponsorship for this role.

Responsibilities

Leading projects with increasing autonomy, from strategy through media delivery, ensuring all client deliverables are met.
Collaborating across departments while managing internal teams and external partners effectively.
Overseeing productions of all sizes, from planning through execution, leveraging agency and external resources (TV, radio, video, photography).
Serving as a trusted strategic advisor to clients, contributing meaningfully to their marketing and business initiatives.
Building and maintaining strong client relationships through proactive, thoughtful engagement.
Clearly articulating strategic, creative, and media insights internally and externally.
Understanding the rationale behind creative work and client requests to guide projects effectively.
Planning and organizing team workflows to manage multiple projects successfully.
Delivering projects on time, within budget, and with measurable results.
Anticipating challenges, proposing proactive solutions, and partnering with teams to resolve issues.
Demonstrating strong problem-solving skills while remaining flexible and adaptable.
Communicating confidently and persuasively in writing and in presentations to clients and internal teams.
Supporting revenue growth and identifying opportunities to expand client partnerships.
Staying current on industry trends, client business developments, and competitive activity to proactively inform strategy and recommendations.
Keeping pace with advancements in AI and emerging technologies, identifying practical opportunities to improve efficiency, enhance deliverables, and drive innovation at CTP.
Drafting scopes of work and fee estimates, and tracking client budgets with precision.
Mentoring junior team members, providing guidance, direction, and professional development support.