Fully Remote Account Services Representative
About The Position
AO Globe Life is hiring an Account Services Representative for a fully remote, independent contractor opportunity serving clients nationwide. The role supports individuals and families as they consider personalized supplemental benefit options, with a focus on building client relationships and providing professional, client-centered service. Client meetings take place virtually over Zoom, and the position includes a steady flow of inbound client interest rather than cold outreach. The role includes structured training, mentorship, licensing guidance, and ongoing professional development. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Compensation is commission-based and performance-driven, not hourly or salaried. Compensation, licensing requirements, fees, and contractor terms may vary by state and will be reviewed during hiring and onboarding.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Provide a Windows laptop or PC with a webcam, reliable high-speed internet, and a professional remote workspace.
- Have excellent interpersonal and communication abilities.
- Be organized, self-motivated, comfortable working independently, and coachable.
- Be comfortable using virtual tools and participating in video meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
- Interest in helping people and supporting a purpose-driven mission.
Responsibilities
- Build lasting client relationships.
- Support the enrollment process from start to finish with professionalism.
- Handle documentation accurately and follow up on outstanding items.
- Participate in ongoing mentorship, professional development, and team training.
- Walk individuals and families through personalized supplemental benefit options.
- Deliver excellent, client-centered service.
- Meet with clients virtually over Zoom to discuss their needs.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- 100% remote work with flexible hours.
- Collaborative, people-first team environment.
- Inbound client interest with no cold outreach.
- Income growth through renewals.
- Equity opportunity of 3% for those who qualify.
- Path toward leadership roles.
- Full training and licensing support.
- Weekly pay based on performance.
- Monthly and quarterly bonus potential.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
