Account Representative - State Farm Agent Team Member

Bret Farrar - State Farm Agent•Lee's Summit, MO

1d•$50,000 - $70,000

About The Position

As an Account Representative for Bret Farrar - State Farm Agent, you are vital to daily business operations and customers’ success. You help grow the agency through meaningful customer relationships and by acting as a liaison between customer needs and agency departments. You improve customers’ lives by proactively marketing relevant products and services. The agency describes its office as family-oriented and positive, with a focus on work-life balance and a supportive team. Team members interested in agency ownership as a long-term career goal may pursue opportunities through the State Farm Agent Aspirant Program.

Requirements

Communication skills, including written, verbal, and listening skills.
Dedication to customer service.
Ability to anticipate customer needs.
Ability to effectively relate to customers.
Driven, motivated, personable, and able to confidently manage multiple priorities.
Positive attitude and enjoyment of working with people.

Nice To Haves

Experience in sales, such as outside sales, inside sales, retail sales, or telemarketing.
Experience managing customer relationships.
Interest in marketing products and services based on customer needs.

Responsibilities

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service, including responding to inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.