Account Manager - State Farm Agent Team Member

Octavius Smith•Stone Mountain, GA

1d•Onsite

About The Position

As an Account Manager for Octavius Smith - State Farm Agent, you support daily agency operations and customers’ success. You help grow the agency by building meaningful customer relationships, connecting customer needs with the appropriate agent office departments, and proactively marketing relevant products and services. The agency serves customers with insurance and financial services needs, including auto, home, life, retirement planning, business, crop, college planning, health, and renters insurance. The office is located in Stone Mountain, Georgia, and is open Monday through Friday, 9 a.m. to 5 p.m. The agency describes its workplace as fun, energetic, welcoming, and supportive, with a well-trained team using modern technology. It offers ongoing coaching, professional development, team outings, work-life balance, and opportunities for advancement. The agent seeks motivated, coachable people who take initiative, are willing to engage in sales conversations, and want to develop a long-term career. State Farm agents are independent contractors and make their own employment decisions; this role is employed by the agent, not State Farm.

Requirements

Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.

Nice To Haves

Experience in insurance sales or account management is preferred.

Responsibilities

Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use knowledge of insurance products to recommend, explain, and sell policies to cold and warm leads.
Proactively market relevant products and services.
Act as a liaison between customer needs and agent office departments.