Account Representative- Business Development Group | Fort Worth, TX

TTI • Fort Worth, TX

3d

About The Position

The BDG Account Representative develops incremental business with underpenetrated TTI customers by creating value propositions that address customer-specific challenges and supplier strategies. The role sells company products and services to an assigned account base using telephone, internet, email, and fax, and works with branch personnel, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured against sales objectives, ethical conduct, and the ability to exceed customer requirements.

The representative qualifies customer opportunities, develops relationships with prospective and existing customers, identifies future purchasing needs, and pursues sales through proactive outreach and suggestive selling. The position also handles customer quotes and orders, negotiates pricing and contracts, follows orders through delivery, and uses TTI’s Express computer system to manage customer activity. It requires attention to detail and adherence to quality procedures to support accurate, timely orders and customer delivery requirements.

The role expands product knowledge using company and supplier resources, provides product samples and sales literature, and prepares forecasts and activity reports when requested. The position is based in Fort Worth, Texas. Relocation assistance and visa sponsorship are not available; candidates must already be authorized to work in the United States.

Requirements

• High school diploma or GED.
• Ability to demonstrate knowledge of company products and services.
• Strong selling skills, persuasiveness, and tenacity.
• Excellent verbal and written communication skills, including presentation skills.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to organize, prioritize, and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Ability to write reports and correspondence professionally.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to work with minimal supervision and make responsible decisions.
• Working knowledge of company policies, procedures, and computer systems.
• Typing speed of 40 words per minute.
• Basic knowledge of Microsoft Office applications, including Excel and Word.
• Candidates must be authorized to work in the United States.

Nice To Haves

• Bachelor’s degree with 1–3 years of sales experience, or an equivalent combination of education, sales, and/or customer support experience that provides the required knowledge, skills, and abilities.

Responsibilities

• Qualify the existing customer base and assess the size and scope of engagements using the Business Development methodology.
• Build rapport with prospects and position TTI as a high-quality service provider.
• Identify and contact prospective customers using leads from trade publications, factory representatives, and business directories, including making cold calls.
• Maintain customer communication to identify needs and plans for future purchases.
• Use suggestive selling and pursue sales opportunities beyond customer-initiated requests.
• Market TTI products and services through phone calls, email, and other business correspondence.
• Negotiate contracts and provide price and delivery quotes, including working with suppliers on special pricing to win business while achieving strong gross profit margins.
• Enter customer orders into the sales database for quote processing and delivery scheduling, and review entries for accuracy.
• Achieve specified profit margins and obtain approval for exceptions.
• Contact inactive customers to rebuild relationships and pursue sales opportunities.
• Research and expedite customer orders, and monitor delivery dates and product quality against customer requirements.
• Provide samples, product line cards, and sales literature to customers and prospective customers.
• Use the Express computer system to manage customer requests and activities.
• Expand product knowledge using product literature, factory representatives, product managers, and other sales representatives.
• Prepare forecasts and activity reports for management when requested.
• Follow Total Quality policies and procedures to maintain an efficient sales cycle, reduce errors, and meet quality expectations.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k)/Roth plan with matching.
• Healthcare Savings Accounts.
• Educational assistance, including tuition reimbursement.
• Ongoing training and opportunities to participate in professional and personal development programs.
• Philanthropic opportunities to give back to communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED