Account Representative- Business Development Group | Fort Worth, TX

TTI • Fort Worth, TX

6d

About The Position

The Account Representative in TTI’s Business Development Group develops incremental business with under-penetrated customers by creating value propositions that address customer-specific challenges and existing supplier strategies. The role sells company products and services to an assigned account base by telephone, internet, email, and fax, and works with branch personnel, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting sales objectives, maintaining high ethical standards, and exceeding customer requirements.

The representative qualifies customer prospects, builds customer relationships, identifies sales opportunities, and grows active accounts. The role includes marketing products and services, negotiating contracts and pricing, processing quotes and orders, monitoring delivery and product quality, and maintaining accurate customer records in the company’s Express system. Representatives also expand product knowledge, prepare forecasts and activity reports when requested, and participate in TTI’s Total Quality process. The position is based in Fort Worth, Texas. Relocation assistance and visa sponsorship are not available. Candidates must be authorized to work in the United States and meet the U.S. Person requirements under ITAR.

Requirements

• High school diploma or GED required.
• Bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience.
• Strong knowledge of company products and services.
• Persuasiveness, tenacity, and strong selling skills.
• Excellent verbal and written communication skills, including presentation skills.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to organize, prioritize, and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to work with minimum supervision and make responsible decisions.
• Working knowledge of company policies, procedures, and computer systems.
• Typing speed of 40 words per minute.
• Basic knowledge of Microsoft Office applications, including Excel and Word.
• Must be a U.S. Person as defined by ITAR: a U.S. citizen, U.S. permanent resident, political asylee, or refugee.
• Must be authorized to work in the United States; visa sponsorship is not available.

Responsibilities

• Qualify the existing customer base and identify the size and scope of engagements using the Business Development methodology.
• Build rapport with prospects and position TTI as a best-in-class service provider.
• Grow the active customer base by identifying prospective leads, making cold calls, and contacting inactive customers about potential sales opportunities.
• Maintain regular communication with customers to determine needs and plans for future purchases.
• Use suggestive selling and pursue opportunities beyond customer-initiated requests.
• Market TTI products and services through phone contact, email, and other business correspondence.
• Negotiate contracts and provide customer price and delivery quotes, seeking supplier pricing and discounts while pursuing business at the greatest gross profit margin.
• Process customer orders in the sales database for quote processing and delivery schedules, ensuring accuracy and timely review.
• Achieve specified profit margins and obtain approval for exceptions.
• Research and expedite customer orders; monitor delivery dates and product quality to meet customer requirements.
• Provide samples, product line cards, and sales literature to customers and prospects.
• Use the Express computer system to manage customer requests and activities.
• Expand product knowledge using product literature, factory representatives, product managers, and other sales representatives.
• Prepare forecasts and activity reports for management when requested.
• Follow defined policies and procedures as part of the TTI Total Quality process to maintain an efficient sales cycle, reduce errors, and uphold quality.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k)/Roth plan with matching.
• Healthcare Savings Accounts.
• Educational assistance, including tuition reimbursement.
• Ongoing training and opportunities to participate in professional and personal development programs.
• Philanthropic opportunities to give back to communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED