About The Position

The Sales Coordinator provides administrative and operational support to the Director of Sales and Sales Managers at Cambria Fort Worth. The role supports hotel sales activities and helps coordinate group stays, meetings, and special events, working closely with clients and hotel operations teams to ensure details are communicated and executed smoothly. The coordinator responds to client inquiries, prepares sales and event documents, maintains booking and client records, assists with prospecting and follow-up, and helps build client relationships. The position requires strong organization, attention to detail, communication skills, and flexibility to accommodate varying schedules, including occasional nights, weekends, and holidays.

Requirements

  • At least 2 years of sales, administrative, or customer service experience.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
  • Positive attitude and passion for hospitality.
  • Enjoy working with people, building relationships, and contributing to a team's success.
  • Ability to accommodate varying schedules, including occasional nights, weekends, and holidays, as needed.

Nice To Haves

  • Previous experience as a Sales Coordinator.
  • Previous experience in the hotel industry.

Responsibilities

  • Provide administrative support to the Director of Sales and Sales Managers.
  • Generate and distribute sales reports, proposals, contracts, and statistical analyses.
  • Coordinate with hotel operations teams to support group stays, meetings, and special events.
  • Respond promptly to client inquiries, phone calls, emails, and requests for proposals.
  • Meet with clients and conduct tours of the hotel, guest rooms, meeting spaces, and banquet facilities.
  • Assist with group room blocks, rooming lists, reservations, and special requests.
  • Maintain accurate sales records, client information, and booking details.
  • Assist with preparing group resumes, Banquet Event Orders (BEOs), and other event-related documents.
  • Support prospecting, lead follow-ups, and identification of new business opportunities.
  • Build and maintain positive client relationships to encourage repeat business.
  • Communicate group and event details to the Front Office, Housekeeping, Food & Beverage, and other departments.
  • Assist with coordinating sales meetings, client appointments, and special events.
  • Ensure sales activities are organized, accurate, and completed within established deadlines.
  • Perform additional duties as assigned by hotel management.

Benefits

  • Competitive pay.
  • Hotel discounts.
  • Food and beverage discounts.
  • Opportunity to be part of a growing hotel company.
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