Account Representative - Business Development Group | Fort Worth, TX

TTI • Fort Worth, TX

6d

About The Position

The BDG Account Representative develops incremental business with under-penetrated TTI customers by creating value propositions that address customer-specific challenges and existing supplier strategies. The role sells company products and services to an assigned account base by telephone, internet, email, and fax, working with branch personnel, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured against sales objectives, ethical conduct, and the ability to exceed customer requirements.

The Account Representative qualifies prospective opportunities, builds customer relationships, develops new and inactive accounts, and markets TTI products and services. The role handles quotations, pricing negotiations, order processing, order research and expediting, delivery and product-quality monitoring, and customer follow-up. It also uses TTI's Express computer system to manage customer requests and activities, expands product knowledge, prepares forecasts and activity reports when requested, and follows the TTI Total Quality process to maintain an accurate and efficient sales cycle.

The position is based in Fort Worth, Texas. Candidates must be local or willing to relocate at their own expense; relocation assistance and visa sponsorship are not available. Candidates must be authorized to work in the United States.

Requirements

• High school diploma or GED.
• Bachelor's degree with one to three years of sales experience, or an equivalent combination of education and experience.
• Exceptional knowledge of company products and services.
• Persuasiveness, tenacity, and strong selling skills.
• Excellent verbal and written communication skills, including presentation skills.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to organize, prioritize, and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to work with minimum supervision and make responsible decisions.
• Working knowledge of company policies, procedures, and computer systems.
• Typing ability of 40 words per minute.
• Basic knowledge of Microsoft Office applications, including Excel and Word.
• Must be authorized to work in the United States.

Responsibilities

• Qualify the existing customer base and identify the size and scope of engagements using the Business Development methodology.
• Build rapport with prospective customers and position TTI as a best-in-class service provider.
• Develop the active customer base by identifying prospective leads, making cold calls, and contacting inactive customers about potential sales opportunities.
• Maintain regular customer dialogue to determine needs and plans for future purchases.
• Use suggestive selling and pursue sales opportunities beyond customer-initiated requests.
• Market TTI products and services through phone contact, email, and other business correspondence.
• Negotiate contracts and provide price and delivery quotes, including coordinating special supplier pricing to win business while achieving strong gross profit margins.
• Process customer orders in the sales database for quote processing and delivery schedules, and review orders for accuracy and timeliness.
• Achieve specified profit margins and obtain approval for exceptions.
• Research and expedite customer orders, and monitor delivery dates and product quality to meet customer requirements.
• Provide samples, product line cards, and sales literature to customers and prospective customers.
• Use the Express computer system to manage customer requests and activities.
• Expand product knowledge using product literature, factory representatives, product managers, and other sales representatives.
• Prepare forecasts and activity reports for management when requested.
• Follow defined policies and procedures in the TTI Total Quality process to reduce sales errors and maintain the quality of the sales cycle.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k)/Roth plan with matching.
• Healthcare Savings Accounts.
• Educational assistance through tuition reimbursement.
• Ongoing training and opportunities to participate in professional and personal development programs.
• Philanthropic opportunities to support communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED