Account Representative II

Genuine Parts Company•Visalia, CA
•$90,000 - $110,000

About The Position

The Account Representative II is primarily responsible for expanding their book of business by converting competitors’ business and growing assigned medium-sized accounts into large accounts. The role promotes customer satisfaction by maintaining customer contact and managing customer expectations. It increases revenue and profitability through new business generation and development of existing accounts, while building strong customer and vendor relationships.

Requirements

  • Typically requires a bachelor's degree and three to five years of experience, or an equivalent combination.
  • Knowledge of industrial products, including power transmission, hydraulic, and pneumatic products.
  • Excellent written and verbal communication skills.
  • Proficient understanding of key sales principles and best practices.
  • Ability to influence customers while maintaining healthy relationships.
  • Ability to take initiative and work with limited direction.
  • Ability to multitask and manage time well.
  • Ability to use Microsoft Office.
  • Valid driver's license required.

Responsibilities

  • Increase revenue and profitability by generating new business and further developing existing accounts.
  • Generate new leads through networking, cold calling, and researching directories and internet sites.
  • Interact routinely with customers face-to-face to foster strong relationships and maintain satisfaction.
  • Understand complex customer requirements to prepare customized quotes.
  • Deliver effective sales presentations and ensure technical requirements are met.
  • Assist with on-site troubleshooting of customer concerns.
  • Coordinate vendor resources and build relationships to support sales.
  • Perform other duties as assigned.

Benefits

  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
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