Account Representative II

Genuine Parts Company•Visalia, CA

About The Position

The Account Representative II is primarily responsible for growing their book of business by converting competitors’ business and expanding assigned medium-sized accounts into large accounts. The role fosters customer satisfaction through regular customer contact and effective management of customer expectations. It includes developing new business, maintaining existing accounts, understanding customer requirements, preparing customized quotes, and coordinating with customers and vendors.

Requirements

Typically requires a bachelor's degree and three to five years of experience, or an equivalent combination.
Knowledge of industrial products, including power transmission, hydraulic, pneumatic, and other industrial products.
Excellent written and verbal communication skills.
Proficient understanding of key sales principles and best practices.
Ability to influence customers while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Valid driver's license required.

Responsibilities

Increase revenue and profitability by generating new business and further developing existing accounts.
Generate new leads through networking, cold calling, and researching directories and internet sites.
Interact face-to-face with customers to foster strong relationships and maintain satisfaction.
Understand complex customer requirements and prepare customized quotes.
Deliver effective sales presentations and ensure technical requirements are met.
Assist with on-site troubleshooting of customer concerns.
Coordinate vendor resources to build relationships and support sales.
Perform other duties as assigned.