Account Partner, Large Pro Partnerships

Angi•Denver, CO

7d•Remote

About The Position

Angi is seeking an Account Partner to grow and retain revenue across a portfolio of enterprise service professional partners, from mid-size regional businesses to national, private equity-backed accounts. The role serves as the primary strategic advisor and executive-level point of contact, helping partners maximize outcomes on the Angi platform through business insight, strategic planning, and consultative relationship management. This is a portfolio management role focused on understanding partners’ businesses, translating performance data into actionable strategy, and balancing retention with growth. The Account Partner manages strategic account ownership, develops executive relationships, leads business reviews, conducts discovery, handles escalations, and collaborates with partners on marketing strategies and platform investments. The role also analyzes performance, builds forecasts, recommends account adjustments, identifies expansion opportunities, develops ROI-based business cases, negotiates agreements, and supports pilots and new initiatives while managing retention risk. Some travel may be required (approximately 5%).

Requirements

At least 2 years of experience in strategic account management, customer success, category management, partnerships, or a similar field, with direct ownership of a revenue objective.
Experience managing executive-level relationships (VP, C-suite, or owner level) as the primary point of contact.
Demonstrated ability to hold both gross revenue retention (GRR) and net revenue retention (NRR) accountability and sequence retention and growth motions within the same account.
Strong analytical fluency and ability to build action plans from data.
Ability to own outcomes end-to-end with limited oversight and see issues through to resolution.
Comfort operating in ambiguous environments and building structure where none exists.
Bachelor’s degree or equivalent experience.

Nice To Haves

Experience with BI tools such as Looker or Tableau and CRM platforms such as Salesforce or HubSpot.
Experience in home services, marketplace, SaaS, or platform-based businesses.
Experience presenting to or partnering with C-suite stakeholders at enterprise accounts.

Responsibilities

Manage a portfolio of enterprise service professional partners as their primary point of contact and strategic advisor.
Own retention and revenue growth across the portfolio.
Build trusted relationships with partner leadership, including VPs, C-suite executives, and owners.
Lead executive business reviews with performance insights, strategic recommendations, and a clear point of view.
Conduct ongoing discovery into partners’ business evolution, competitive pressures, and growth priorities.
Serve as the primary escalation point and drive cross-functional resolution while maintaining transparent communication.
Collaborate with partners on marketing strategies and platform investments tied to their growth goals.
Analyze performance metrics, including appointment set rates, cost of marketing, close rates, and spend trajectory, to identify trends, risks, and opportunities.
Translate data into clear narratives and action plans for executive audiences.
Build and maintain forecasts for account metrics, funnel performance, seasonal trends, and spend pacing.
Recommend and implement account adjustments, including coverage areas, spend targets, and communication structures, based on data.
Identify expansion opportunities suited to each partner’s business model and growth stage.
Build ROI-based business cases for increased platform investment.
Negotiate contracts and agreements to create mutual value.
Support pilot programs and new initiatives while managing retention risk.