About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through growth initiatives, high-volume accounts, donation locations, and partnerships with charity partners. The role executes growth strategies, prioritizes initiatives, secures donation opportunities, and captures market share across the company’s footprint. It works closely with the Manager, Field Operations to coordinate the setup and service of donation opportunities, while strengthening relationships with charity partners and upholding ethical standards and partner values. Travel is approximately 50%–75% of the time to pursue growth opportunities and work with field operations in various markets. The position may require a flexible schedule, including early mornings, evenings, weekends, holidays, and overnight travel.

Requirements

  • High school diploma or GED.
  • 3–5 years of sales and marketing experience, with a track record of self-motivated success preferred.
  • Strong prospecting and sales-planning skills.
  • Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
  • High energy, proactivity, and initiative.
  • In-depth market knowledge.
  • Exceptional organizational and time-management skills, with attention to detail.
  • Ability to build and maintain relationships with diverse individuals and businesses.
  • Strong research, analytical, and planning abilities, with follow-through.
  • Ability to handle multiple tasks and prioritize effectively.
  • Self-motivation, integrity, and personal accountability.
  • Successful completion of a background check, motor vehicle check, and drug screen.
  • Valid driver’s license and clean driving record.
  • Ability to travel approximately 50%–75% of the time, including vehicle and, when needed, air travel.
  • Ability to work a flexible schedule that may include early mornings, evenings, weekends, holidays, and overnight travel.
  • Ability to meet the listed physical demands and perform essential functions with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree or higher in business development, administration, or marketing.
  • 3–5 years of sales and marketing experience with a track record of self-motivated success.

Responsibilities

  • Achieve quarterly and annual goals established by the Director of Donations Growth and Development.
  • Document, report, and communicate donations growth activities to key stakeholders.
  • Secure donation opportunities from competitors to capture market share.
  • Secure high-volume donation opportunities through deals with municipalities and on the secondhand market.
  • Foster and manage relationships with charity partners.
  • Pursue growth opportunities that maximize return on investment for assets and resources.
  • Expand the company’s presence and market share in current and new markets.
  • Work with the Manager, Field Operations to ensure efficient deployment of resources for new donation opportunities.
  • Adhere to applicable federal, state, and local laws.
  • Comply with company driving policies and annual vehicle checks, and follow company policies and safety standards.
  • Communicate effectively with external and internal customers, charity partners, and management.
  • Assess and prioritize opportunities, resources, and strategies.
  • Respond promptly to internal and external inquiries, questions, and concerns.
  • Perform other duties as assigned by management.

Benefits

  • On-demand pay
  • Flexible scheduling options
  • Monday–Friday day shift schedules
  • Medical, dental, and vision insurance for full-time team members
  • Employee discounts
  • Paid time off
  • Career growth and advancement opportunities
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