About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through initiatives that secure and manage high-volume accounts, establish donation locations, and foster partnerships with charity partners. The role supports sustained growth across the company’s footprint by executing growth strategies, prioritizing initiatives, securing donation opportunities, and capturing market share. The Account Manager works closely with the Manager, Field Operations to coordinate the setup and service of donation opportunities and leads efforts to strengthen relationships with charity partners while following ethical standards and respecting partner values. The position reports to the Director - Donations, is part of the Growth department, and is classified as exempt. Travel is approximately 50%–75% of the time, including vehicle and air travel and occasional overnight stays. The position involves driving, field visits, meetings, computer-based work, and work in indoor and outdoor operational environments. A flexible schedule may include early mornings, evenings, weekends, holidays, and extended travel days, depending on business needs. Physical requirements include sitting and driving for extended periods; frequent vehicle entry and exit; standing and walking across varied terrain; bending, stooping, crouching, and reaching; lifting and carrying up to 50 pounds; and pushing or pulling up to 25 pounds. The essential functions must be performed with or without reasonable accommodation.

Requirements

  • High school diploma or GED required.
  • 3–5 years of sales and marketing experience, with a track record of self-motivated success preferred.
  • Strong prospecting and sales-planning skills.
  • Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
  • High energy, proactivity, and initiative.
  • In-depth market knowledge.
  • Strong organizational and time-management skills and attention to detail.
  • Ability to build and maintain relationships with diverse individuals and businesses.
  • Strong research, analytical, and planning abilities, with attention to follow-through.
  • Ability to handle multiple tasks and prioritize effectively.
  • Self-motivation, integrity, and a strong sense of personal accountability.
  • Successful completion of a background check, motor vehicle check, and drug screen.
  • Valid driver’s license and clean driving record.
  • Ability to travel approximately 50%–75% of the time, including vehicle and air travel and occasional overnight stays.
  • Ability to maintain a flexible schedule that may include early mornings, evenings, weekends, holidays, and extended travel days.
  • Ability to safely operate a motor vehicle for extended periods and perform the stated physical requirements, with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree or higher in business development, administration, or marketing.
  • A track record of self-motivated success in 3–5 years of sales and marketing experience.

Responsibilities

  • Achieve quarterly and annual goals set by the Director of Donations Growth and Development.
  • Document, report, and communicate donation-growth activities to key stakeholders.
  • Secure donation opportunities from competitors to capture market share.
  • Secure high-volume donation opportunities through deals with municipalities and on the secondhand market.
  • Foster and manage relationships with charity partners.
  • Pursue growth opportunities that maximize return on investment for assets and resources.
  • Expand the company’s presence and market share in current and new markets.
  • Coordinate with the Manager, Field Operations to deploy resources efficiently for new donation opportunities.
  • Follow applicable federal, state, and local laws, company driving policies, annual vehicle checks, company policies, and safety standards.
  • Communicate effectively with internal and external customers, charity partners, and management through verbal and written methods.
  • Assess and prioritize opportunities, resources, and strategies.
  • Respond promptly to internal and external inquiries, questions, and concerns.
  • Perform other duties as assigned by management.

Benefits

  • On-demand pay
  • Flexible scheduling options
  • Monday–Friday day shift schedules
  • Medical insurance for full-time team members
  • Dental insurance for full-time team members
  • Vision insurance for full-time team members
  • Employee discounts
  • Paid time off
  • Career growth and advancement opportunities
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