Donations Growth and Development Manager (Business Development) - St. Louis

America's Thrift Stores•St. Louis, MO

About The Position

The Account Manager represents America’s Thrift Stores and focuses on expanding donated thrift supply through growth initiatives, high-volume accounts, donation locations, and partnerships with charity partners. The role executes growth strategies, prioritizes opportunities, secures donations, and captures market share across the company’s footprint. The Account Manager works closely with the Manager, Field Operations to coordinate the setup and service of donation opportunities and strengthens relationships with charity partners while upholding ethical standards and partner values. This position reports to the Director - Donations, is part of the Growth department, and is classified as exempt. It requires travel approximately 50%–75% of the time, including vehicle and air travel and occasional overnight stays. The schedule may include early mornings, evenings, weekends, holidays, and extended travel days as business needs require.

Requirements

High school diploma or GED.
Strong prospecting and sales planning skills.
Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
High energy, proactivity, and initiative.
In-depth market knowledge.
Exceptional organizational and time-management skills and attention to detail.
Ability to build and maintain relationships with diverse individuals and businesses.
Strong research, analytical, and planning abilities, with attention to follow-through.
Ability to handle multiple tasks and prioritize effectively.
Self-motivation, integrity, and a strong sense of personal accountability.
Successful completion of a background check, motor vehicle check, and drug screen.
Valid driver’s license and clean driving record.

Nice To Haves

Bachelor’s degree or higher in business development, administration, or marketing.
3–5 years of sales and marketing experience, with a track record of self-motivated success.

Responsibilities

Achieve quarterly and annual goals established by the Director of Donations Growth and Development.
Document, report, and communicate donations growth activities to key stakeholders.
Secure donation opportunities from competitors and capture market share.
Secure high-volume donation opportunities through agreements with municipalities and opportunities in the secondhand market.
Foster and manage relationships with charity partners.
Pursue growth opportunities that maximize return on investment in assets and resources.
Expand the company’s presence and market share in current and new markets.
Work with the Manager, Field Operations to ensure efficient deployment of resources for new donation opportunities.
Follow applicable federal, state, and local laws, company driving policies, annual vehicle-check requirements, company policies, and safety standards.
Communicate effectively with external and internal customers, charity partners, and management through verbal and written methods.
Assess and prioritize opportunities, resources, and strategies.
Respond promptly to internal and external inquiries, questions, and concerns.
Perform other duties as assigned by management.