About The Position

The Account Manager represents America’s Thrift Stores in efforts to expand donated thrift supply. The role secures and manages high-volume accounts and donation locations, develops charity partnerships, and drives sustained growth across the company’s markets. It executes growth strategies, prioritizes initiatives, secures donation opportunities, and captures market share. The Account Manager works closely with the Manager, Field Operations to coordinate setup and service for donation opportunities and strengthens relationships with charity partners while upholding ethical standards and partner values. The position reports to the Director - Donations, is part of the Growth department, and is classified as exempt. It requires travel approximately 50%–75% of the time to pursue growth opportunities and work with Field Operations in various markets. The schedule may be flexible and include early mornings, evenings, weekends, holidays, and overnight travel as business needs require.

Requirements

  • High school diploma or GED.
  • 3–5 years of sales and marketing experience; a track record of self-motivated success is preferred.
  • Strong prospecting and sales planning skills.
  • Ability to interact effectively with senior business leaders, property owners, municipal officials, and community figures.
  • High energy, proactivity, and initiative.
  • In-depth market knowledge.
  • Exceptional organizational and time-management skills, with attention to detail.
  • Ability to build and maintain relationships with diverse individuals and businesses.
  • Strong research, analytical, and planning abilities, with follow-through.
  • Ability to handle multiple tasks and prioritize effectively.
  • Self-motivation, integrity, and a strong sense of personal accountability.
  • Successful completion of a background check, motor vehicle check, and drug screen.
  • Valid driver’s license and clean driving record.
  • Ability to travel approximately 50%–75% of the time, including to current and prospective markets, and travel by air when business needs require.
  • Ability to work a flexible schedule that may include early mornings, evenings, weekends, holidays, and overnight travel.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • Bachelor’s degree or higher in business development, administration, or marketing.
  • A track record of self-motivated success in sales and marketing.

Responsibilities

  • Achieve quarterly and annual goals established by the Director of Donations Growth and Development.
  • Document, report, and communicate donations growth activities to key stakeholders.
  • Secure donation opportunities from competitors to capture market share.
  • Secure high-volume donation opportunities through agreements with municipalities and activity in the secondhand market.
  • Foster and manage relationships with charity partners.
  • Pursue growth opportunities that maximize return on investment in assets and resources.
  • Expand the company’s presence and market share in current and new markets.
  • Coordinate with the Manager, Field Operations to ensure efficient resource deployment for new donation opportunities.
  • Comply with applicable federal, state, and local laws.
  • Follow company driving policies and complete annual vehicle checks.
  • Follow company policies and safety standards.
  • Communicate effectively with internal and external customers, charity partners, and management through verbal and written methods.
  • Assess and prioritize opportunities, resources, and strategies.
  • Respond promptly to internal and external inquiries, questions, and concerns.
  • Perform other duties as assigned by management.

Benefits

  • On-demand pay
  • Flexible scheduling options
  • Medical, dental, and vision insurance for full-time team members
  • Employee discounts
  • Paid time off
  • Career growth and advancement opportunities
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