Account Manager
CLEAResult•East Lansing, MI
•$65,000 - $67,000
About The Position
CLEAResult is seeking an Account Manager to support Michigan as part of a program delivery team implementing commercial energy-efficiency utility rebate programs. The role involves engaging directly with participating business customers and their trade allies or contractors, and collaborating with the program team to meet client goals. Successful candidates will be located within Kent County, Michigan.
Requirements
- Experience in a professional position such as sales, consulting, or working in energy efficiency.
- Proficiency in Microsoft Office products.
- High school graduate or equivalent.
Responsibilities
- Develop a comprehensive understanding of the business customer base.
- Educate customers and their trade allies or contractors, and increase awareness and participation in energy-efficiency rebate programs.
- Develop outreach tactics to identify and engage various commercial customer segments.
- Build a commercial customer pipeline and guide projects through completion.
- Serve as a liaison between customers and contractors to enhance program satisfaction.
- Integrate program offerings into customer operations to improve customer service and satisfaction.
- Identify and schedule event participation, coordination, and program presentations.
- Use a CRM daily.
- Prepare monthly activity reports and track progress toward program goals.
Benefits
- Medical, dental, and vision insurance.
- Company-paid health care concierge service.
- 401(k) with company match.
- Paid vacation, sick, personal, and parental leave.
- Paid volunteer time.
- Employee Recognition Program with points redeemable for gift cards.
- Employee Assistance Program.
- Access to on-demand career training courses.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
