Account Manager

CE Rental Inc•Covington, LA

About The Position

At Curated Events, the Account Manager is the primary client partner from initial concept through event execution. The role translates client goals into proposals, production plans, and successful events, collaborating with creative, technical, and operations teams while building lasting client relationships and delivering service in a fast-paced environment. This client-facing position includes office work, client meetings, site visits, and active live-event environments. Travel and irregular hours, including evenings, nights, and weekends, are required as event schedules dictate. Professional, clean, neat, and event-appropriate attire and presentation are expected for client meetings, presentations, and onsite events, consistent with company standards and the setting. The description outlines the general scope of the position and is not exhaustive. Duties may change based on business needs. Curated Events provides reasonable accommodations in accordance with applicable law and equal employment opportunities without discrimination or harassment.

Requirements

At least two years of account management, client service, or project management experience.
A track record delivering medium- to large-scale complex events.
Experience with Vectorworks, AutoCAD, or Microsoft Visio.
Strong knowledge of live event production, including audiovisual systems, staging, logistics, pre-production, creative services, equipment, technologies, and best practices.
Experience with live-event power distribution, rigging, and audio, lighting, and/or video system installation and operation.
Experience operating heavy equipment.
Ability to manage multiple projects, prioritize deadlines, and collaborate effectively with clients, vendors, and teams at all levels.
Experience motivating cross-functional teams, resolving problems under pressure, and developing and managing production budgets.
Willingness to travel and work irregular hours, including evenings, nights, and weekends.

Nice To Haves

Account management, client service, or project management experience in event production, entertainment, or a related field.

Responsibilities

Serve as the primary contact for assigned clients, managing daily communication, expectations, project updates, and concerns.
Build lasting client relationships by understanding event objectives, brand standards, and production needs.
Develop and present preliminary Vectorworks-based drawings and renderings to communicate creative vision, technical approach, and production value.
Partner with production, creative, logistics, and technical teams to turn client needs into actionable event plans.
Help develop project timelines, deliverables, run-of-show documents, and production schedules; monitor quality and timely delivery.
Prepare client proposals and identify opportunities to expand services in support of client goals.
Coordinate across producers, technicians, designers, and operations teams to clarify requirements, manage scope, and support efficient workflows.
Attend client meetings, site visits, and live events; oversee onsite execution and represent the client during load-in, rehearsals, and event day.
Anticipate and resolve event challenges calmly, professionally, and promptly.
Develop sound proposals, manage budgets, and protect project financial performance.
Model safe event practices and represent Curated with sound judgment and professional presentation.