Account Manager

LIFESHARE BLOOD CENTER•Shreveport, LA

8d•$46,000 - $52,000•Onsite

About The Position

The Community Blood Drive Account Manager is a field-based, outside sales role focused on growing and managing blood drive partnerships across the market. The position builds relationships with community organizations, secures new accounts, manages existing partnerships, coordinates blood drives, and meets performance goals that support the community blood supply. The role requires daily community outreach and travel to meetings and events, as well as irregular hours that may include evenings and weekends. Depending on level, responsibilities may also include developing open territories, maintaining social media accounts, mentoring newer Account Managers, supporting regional scheduling strategy, and coordinating drives in Spanish-speaking communities. Beginning base pay is $46,000–$52,000 annually, commensurate with experience, with an annual performance-based bonus opportunity of up to $7,200.

Requirements

An associate’s degree in marketing, public relations, or a related field, plus at least two years of sales, business development, or other relevant experience; an equivalent combination of education and experience may qualify.
Excellent written and verbal communication skills and effective interpersonal skills.
Demonstrated public-speaking skills and experience.
Self-motivation to schedule and follow up on meetings with little or no direct supervision.
Ability to use a computer to retrieve or record blood drive information.
Professional and positive approach toward donors, drive chairpersons, the community, and coworkers.
Travel within the community to meetings and events; reliable transportation with state minimum insurance coverage, a valid driver’s license, and eligibility for coverage by the company’s commercial auto insurance carrier.
A Real ID-compliant form of identification for access to DoD installations and federal facilities.
At Level II, at least six months of blood collection account management experience.
At Level II, demonstrated ability to consistently achieve established collection goals, proficiency in blood typing for educational purposes, ability to develop accounts and accurately project product collections, and ability to communicate effectively with donor services team leaders.
At Level III, demonstrated ability to add new accounts, strong understanding of donor eligibility criteria, and ability to consistently exceed established collection goals.
For the bilingual qualification, full bilingual English/Spanish verbal and written communication skills.

Responsibilities

Prospect, develop, and close new blood drive partnerships.
Build relationships with businesses, schools, churches, and community leaders.
Manage and grow an existing account base.
Deliver presentations to secure participation.
Schedule and coordinate successful blood drives.
Track outreach and maintain a strong sales pipeline.
Meet and exceed performance goals.
At Level II, help develop and schedule open or vacant territories under the supervision of the Regional Director.
At Level II, maintain a social media account in conjunction with Marketing, the Regional Director, and other Account Managers.
At Level III, help develop, mentor, and coach newer Account Managers under the direction of the Regional Director.
At Level III, potentially plan the region’s retail drive scheduling strategy as directed by the Regional Director.
For the bilingual qualification, use bilingual abilities to book and coordinate blood drives in Spanish-speaking communities and assist with developing marketing materials for Spanish-speaking donors.