Account Manager

CLEAResult • East Lansing, MI

5d

About The Position

CLEAResult is seeking an Account Manager to support Michigan, with successful candidates located within Kent County, MI. The role is part of a program delivery team implementing commercial energy efficiency utility rebate programs. The Account Manager engages directly with participating customers and their trade allies and contractors, using relationship-building skills and technical knowledge to support program participation and growth. The position collaborates with the program team to meet client goals.

Requirements

• Experience in a professional position such as sales, consulting, or working in energy efficiency.
• Proficiency with Microsoft Office products.
• High school graduate or equivalent.

Responsibilities

• Develop a comprehensive understanding of the business customer base.
• Educate customers and their trade allies or contractors, and increase awareness of and participation in energy efficiency rebate programs.
• Develop outreach tactics to identify and engage various commercial customer segments.
• Build a commercial customer pipeline and see projects through to completion.
• Serve as a liaison between customers and contractors to enhance program satisfaction.
• Integrate program offerings into customer operations to improve customer service and satisfaction.
• Identify and schedule event participation, coordinate events, and present programs.
• Use a CRM daily.
• Prepare monthly activity reports and track progress toward program goals.

Benefits

• Medical, dental, and vision insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave.
• Paid volunteer time.
• Employee Recognition Program, with points redeemable for gift cards.
• Employee Assistance Program.
• Access to on-demand training courses.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED